Customer Service Representative

5 days ago


Midland, North Carolina, United States Associated Veterinary Partners Full time
About the Role

We are seeking a highly skilled and compassionate Client Care Specialist to join our dedicated team at Greenock Farm Veterinary Hospital in Midland, NC.

Key Responsibilities
  • Deliver Exceptional Client Service: Provide top-notch service to our clients and their pets with passion and pride.
  • Schedule and Manage Appointments: Schedule and manage client appointments, both in-person and over the phone, ensuring seamless communication and timely follow-ups.
  • Client Communication and Support: Handle client inquiries, provide information about our services and treatments, and offer guidance on pet health and wellness.
  • Administrative Tasks: Maintain accurate client and patient records, process payments, and manage billing procedures.
  • Team Support: Assist with administrative tasks, support the veterinary team as needed, and contribute to a positive and productive work environment.
Why Work with Us?
  • Competitive Benefits: Enjoy health, vision, and dental insurance, 401k with 6% match, and Paid Time Off (PTO).
  • Career Growth and Development: Participate in career mentorship and professional development opportunities to enhance your skills and advance your career.
About Associated Veterinary Partners

Greenock Farm Veterinary Hospital is proudly partnered with Associated Veterinary Partners (AVP), a vet-founded and vet-operated practice group dedicated to supporting veterinarians and their teams. AVP prioritizes full clinical autonomy, excellent client communication, and a supportive work environment.



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