Customer Service Representative

1 day ago


Midland, Texas, United States Pinnacle Propane Full time
Job Title: Customer Care Representative

Job Summary:

Pinnacle Propane, a leading propane distribution business, is seeking a highly skilled Customer Care Representative to join our team. As a key member of our commercial sales and service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Answering customer calls and resolving inquiries in a professional and timely manner
  • Providing first-level support for customer complaints or issues
  • Researching and resolving customer inquiries
  • Discussing daily, weekly, and monthly performance results with the Customer Care Supervisor
  • Ensuring satisfactory daily call answer rate and first call resolutions

Requirements:

  • High School diploma or equivalent
  • Effective communication skills and ability to interact with all employees and customers
  • Ability to resolve customer inquiries while maintaining a professional and calm demeanor
  • Ability to remain organized and focused on attention to detail in a fast-paced environment
  • Proficient in Microsoft Office Suite or related software
  • English, fluent proficiency, verbal and written. Knowledge of Spanish an advantage

Benefits:

  • Great benefits package, including medical, vision, dental insurances, and more
  • Life insurance for financial protection
  • Community volunteering day for giving back to the community
  • Paid time off and company holidays for relaxation and recharge
  • Retirement savings plan with employer contributions

Work Environment:

This is a full-time position with standard operating hours. Minimal travel may be required as part of support responsibilities.

Equal Opportunity Employer:

Pinnacle Propane is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



  • Midland, Texas, United States Platinum Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Platinum Companies. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Welcome...


  • Midland, Texas, United States Spectrum Solutions Full time

    Spectrum Solutions is a leading provider of innovative solutions in the telecommunications sector. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences and driving business growth.**Key Responsibilities:**Handle a high volume of customer inquiries via various channels, providing timely and accurate...


  • Midland, Texas, United States PILOT Full time

    About Pilot CompanyPilot Company is a dynamic and inclusive environment where team members have the opportunity to build an atmosphere of camaraderie and make a positive impact on every type of guest. We strive to make every stop on your career journey - and our guests' journey - a great one.Job SummaryWe are seeking a Customer Service Representative to...


  • Midland, Texas, United States Eddy Ohlenburg - State Farm Agent Full time

    Job Description**Position Overview**Eddy Ohlenburg - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.Responsibilities:Establish and maintain strong...


  • Midland, Texas, United States Caliber Collision Centers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Caliber Collision Centers. As a key member of our service center team, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering high-quality results in a fast-paced environment.Key...


  • Midland, Texas, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a Customer Experience Specialist, you will play a pivotal role in creating memorable interactions for our customers. This position offers both part-time and full-time opportunities, with various benefits available based on your role and duration of employment.Benefits Include:Backup...


  • Midland, Texas, United States PILOT Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Pilot Company. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, maintaining a clean and welcoming environment, and working collaboratively with our team to...


  • Midland, Texas, United States Midland Community Healthcare Full time

    Job Summary:Midland Community Healthcare is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support services to our patients and their families.Key Responsibilities:Answer and direct phone calls in a...


  • Midland, Texas, United States United Family Services Inc Full time

    Job Summary:The Customer Service Representative is responsible for providing exceptional guest relations and satisfaction. This role involves performing various front-end duties, including checking, housekeeping, and other tasks assigned by management.Key Responsibilities:Upon guest arrival, the primary responsibility is to acknowledge, greet, and engage...


  • Midland, Texas, United States TruFit Athletic Full time

    Job DescriptionTruFit Athletic Clubs is a purpose-driven organization. Our purpose is quite simple, Building A More Powerful You That You represents every Teammate, every member and every community we serve. By living our Purpose, we are committed to leaving everyone in a more powerful position than when they met us.Our company is guided by our Core Values...


  • Midland, Texas, United States Pizza Hut Shop Full time

    **About Us**Pizza Hut Shop is a leading food service company that prides itself on providing fast, fun, and friendly service to our customers.**Job Summary**We are seeking a Customer Service Representative to join our team in Midland, TX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests,...


  • Midland, Texas, United States Dupont Full time

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...


  • Midland, Texas, United States Daikin Full time

    Position Overview:Daikin Comfort Technologies Distribution, Inc. is looking for a dedicated and skilled individual to fill the role of HVAC Customer Service Representative for our branch operations.Key Responsibilities:Engage with both potential and existing customers to sell the organization’s products and services.Address customer inquiries through...


  • Midland, Texas, United States Dupont Full time

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...


  • Midland, Texas, United States Vault Pressure Control Full time

    Job SummaryVault Pressure Control, LLC, a leading provider of quality pressure control equipment and services, is seeking a highly skilled Customer Support Representative to join its team.The ideal candidate will possess excellent communication and problem-solving skills, with a strong understanding of the oil and gas industry and its products.Key...


  • Midland, Texas, United States Midland Memorial Hospital Full time

    Job Summary:The primary responsibility of the Cashier is to provide the highest quality of service to customers at all times. As a valued member of the Midland Memorial Hospital team, you will be responsible for operating a cash register, maintaining your till, and receiving payments from customers for goods and services.Key Responsibilities:Provide...


  • Midland, Texas, United States Harbor Freight Tools USA, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Harbor Freight Tools USA, Inc. As a valued member of our sales team, you will be empowered to provide exceptional customer service and drive sales growth.Key Responsibilities:Provide outstanding customer service and support to customers in a...


  • Midland, Texas, United States Trek Bicycle Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Trek Bicycle. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and helping us achieve our mission of getting more people on bikes.Key Responsibilities:Provide outstanding customer service...


  • Midland, Texas, United States Texas Parks and Wildlife Department Full time

    Job Summary:The Texas Parks and Wildlife Department is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our Law Enforcement Support unit, you will be responsible for providing exceptional customer service and administrative support to our customers.Key Responsibilities:Provide complex journey-level customer...


  • Midland, Texas, United States Grainger Full time

    About the RoleGrainger is seeking a highly skilled and customer-focused On-Site Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and driving account growth through effective inventory management and sales strategies.Key ResponsibilitiesManage customer...