Senior Admitting Professional

4 weeks ago


San Francisco, California, United States UCSF Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Senior Admitting Worker to join our team at UCSF Health. As a key member of our Patient Access Services team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process for our patients.

Key Responsibilities
  • Greet and register patients, gathering demographic and financial information with accuracy and efficiency
  • Utilize hospital information systems to effectively communicate with patients and visitors, and respond to inquiries
  • Work collaboratively with a culturally diverse staff and patient/family to provide superior customer service
  • Meet patient needs, demonstrate a willingness to learn new skills, and foster a harmonious work environment
  • Comply with all guidelines put forth by the Medical Center Policies and Procedures
Requirements
  • High school diploma or GED or equivalent
  • Prior experience in healthcare, insurance-related or comparable level
  • Ability to problem solve, analyze data, and recommend changes
  • Must be able to multi-task and prioritize
  • Ability to follow instructions, work quickly and accurately in a fast-paced environment
  • Strong customer service skills, including personal computer skills, proficiency in Microsoft Office, and the ability to type 30 wpm or more
Preferred Qualifications
  • Two (2) or more years of experience in healthcare, insurance-related or comparable level
  • Proficiency in health insurance eligibility and authorization requirements
  • Experience with Epic, Admissions, Discharges, and Transfers (ADT)
  • Ability to speak English and a second language
  • Experience working in a hospital, insurance payer, or physician's office setting
About UCSF Health

At UCSF Health, our mission of innovative patient care, advanced technology, and pioneering research is redefining what's possible for the patients we serve. We are committed to providing the most rewarding work experience while delivering the best care available anywhere.

We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence – also known as our PRIDE values.



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