Zone Operations Manager

1 month ago


Pittsburgh, Pennsylvania, United States Carnegie Mellon University Full time
Job Summary

Carnegie Mellon University is seeking a skilled Zone Supervisor to oversee daily operations and maintenance of its facilities. The successful candidate will be responsible for managing a team of union personnel, ensuring compliance with safety regulations, and providing technical oversight for building infrastructure.

Key Responsibilities
  • Manage staff and equipment for 24/7 building operations, ensuring timely completion of customer service requests and other special work.
  • Plan and coordinate jobs to meet customer schedules and optimize the efficiency of the work group and other work groups within Facilities Management Services.
  • Assign and schedule work assignments, taking into account staffing, priorities, and customer requests, while maintaining compliance with work order metrics.
  • Evaluate existing preventive maintenance plans for equipment reliability and identify deficiencies or corrections within the computer maintenance management system.
  • Provide input on engineering, design, construction, and maintenance services for existing and new infrastructure.
  • Investigate, identify, and address long-range facility infrastructure needs, unusual problems, or questions affecting facility maintenance, and develop projects, including scope of work and budget.
  • Ensure staff, contractors, and vendors abide by program, contractual, and industrial standards/practices, meeting the requirements of the contract.
  • Provide employee skills enrichment through job-related coaching, mentoring, and training.
  • Apply a thorough knowledge of and compliance with all OSHA safety rules and regulations to ensure work progresses in a safe manner, initiating and taking corrective action on unsafe conditions.
  • Be respectful, courteous, and tactful in dealing with people at all times, creating a positive influence within the organization.
  • Provide leadership to a diverse workforce comprised of various trades and in an inclusive environment.
Trade Supervisor Responsibilities
  • Trade supervisor oversight for HVAC, Electrical, or Plumbing trade.
  • Manage staff regarding reviewing timesheets, absence requests, and ensuring minimum coverage requirements for after hours, weekends, and Holidays, conducting bids as needed to ensure appropriate coverage.
  • Apprentice program oversight, development, and management.
  • Technical training oversight.
Requirements
  • A minimum of 8 years of experience in facilities maintenance and building operations within a skilled trade.
  • Skilled trade experience in at least one of the following areas: HVAC, Electrical, or Plumbing.
  • Previous supervisory or leadership experience working with a unionized workforce is preferred.
  • High school diploma or equivalent required.
  • Successful background check, valid Pennsylvania's Driver's License, PA Act 153 clearances, and pre-employment drug and alcohol screen.


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