Front Office Operations Manager
3 weeks ago
The Front Office Manager is responsible for overseeing the daily operations of the front desk, ensuring seamless guest experiences and maintaining hotel standards. As a key member of our team, you will be expected to prioritize tasks effectively, manage staff, and maintain open communication with other departments.
Estimated Salary: $65,000 - $80,000 per year,
dependent on experience and qualifications.
Responsibilities
- Manage front desk operations, ensuring efficient check-in, check-out, and room assignment processes.
- Maintain high levels of customer satisfaction through prompt issue resolution and exceptional service.
- Collaborate with housekeeping and maintenance teams to ensure smooth room preparation and quality control.
- Recruit, train, and develop a skilled team of front office staff to meet the needs of our guests.
Requirements
- A minimum of 2 years of experience in hospitality management or a related field.
- Proven track record of success in leading teams and driving results.
- Excellent communication, problem-solving, and leadership skills.
- Able to work well under pressure and adapt to changing priorities.
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Office Operations Manager
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