Hotel Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Shaner Hotel Group. As an Assistant General Manager, you will play a key role in maintaining proper controls for all hotel operations in accordance with company policies and franchise standards.
Key Responsibilities- Leadership and Management
- Assist the General Manager in overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement strategies to improve hotel performance, guest satisfaction, and employee engagement.
- Financial Management
- Prepare and manage hotel budgets, forecasts, and financial reports.
- Monitor and control expenses, revenue, and profitability.
- Guest Services
- Ensure exceptional guest experiences through prompt and courteous service.
- Address guest complaints and concerns in a professional and timely manner.
- Team Development
- Recruit, train, and develop a high-performing team of hotel staff.
- Provide coaching and feedback to improve employee performance and productivity.
- Education and Experience
- Minimum of one year of management experience in the hospitality industry.
- High school graduate or equivalent; college degree in hospitality management or business preferred.
- Skills and Qualifications
- Excellent leadership, communication, and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Ability to read and interpret documents, including safety rules, operating instructions, and procedure manuals.
Shaner Hotel Group is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across 14 states and four countries. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.
-
Hotel Operations Manager
3 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Shaner Hotel Group. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest service and maintaining the highest standards of hotel operations.Key ResponsibilitiesGuest Service: Provide exceptional guest service,...
-
Front Desk Manager
2 months ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled Night Auditor to join our team at the Fairfield Inn & Suites DuBois. As a Night Auditor, you will be responsible for ensuring the smooth operation of the front desk during the audit shift, balancing revenue and expense transactions, and providing exceptional guest service.Key ResponsibilitiesGuest Service: Provide...
-
Hotel Room Attendant
4 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at the Fairfield Inn & Suites DuBois. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, providing exceptional customer service, and maintaining the highest standards of quality and...
-
Assistant General Manager
4 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking an experienced Assistant General Manager to join our team at the Fairfield Inn & Suites DuBois in DuBois, Pennsylvania. As a key member of our management team, you will be responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies and franchise...
-
Hotel Team Member
1 week ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Houseperson to join our team at the Fairfield Inn & Suites DuBois. As a Houseperson, you will be responsible for maintaining the cleanliness and organization of our hotel's public spaces, ensuring a positive experience for our guests.Key ResponsibilitiesEnsure the cleanliness and organization...
-
Assistant General Manager
4 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking an experienced Assistant General Manager to join our team at the Fairfield Inn & Suites DuBois in DuBois, Pennsylvania. As a key member of our management team, you will be responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies and franchise...
-
Hotel Room Attendant
2 months ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at the Fairfield Inn & Suites DuBois. As a Hotel Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, providing exceptional customer service, and maintaining the highest standards of quality and safety.Key...
-
Assistant General Manager Position
4 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeAbout Us Shaner Hotel Group As a leading hospitality owner-operator and management company, Shaner Hotels offers a unique opportunity to join our team as an Assistant General Manager at our DuBois Fairfield Inn & Suites in Pennsylvania. With over 65 properties across 14 states and four countries, we provide a wide range of services for investors, hotel...
-
Front Desk Manager
1 month ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full time{"Responsibilities": "Supervise Front Desk FunctionsDirect and implement a strong service and management philosophy to guide staff in providing exceptional guest experiences.Ensure seamless operations, including guest check-in, room assignments, and payment processing.", "Qualifications": "RequirementsMinimum one year experience in a similar position, with...
-
Front Desk Manager
3 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the DuBois Fairfield Inn & Suites. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of guest...
-
Front Desk Manager
3 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the DuBois Fairfield Inn & Suites. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of guest...
-
Assistant General Manager
2 days ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeAbout UsShaner Hotel GroupShaner Hotels is a leading hospitality owner-operator and management company, recognized for excellence in the industry.We have a diverse portfolio of over 65 properties across 14 states and four countries, offering a range of services to investors, hotel owners, and brands.Our expertise includes hotel development, design and...
-
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeShaner Hotel Group is seeking a highly motivated and experienced Assistant General Manager to join our team at the Fairfield Inn & Suites DuBois in DuBois, Pennsylvania.About the OpportunityWe offer a competitive salary range of $55,000 to $65,000 per year, commensurate with experience, plus benefits and opportunities for professional growth.Job...
-
Front Desk Supervisor
2 months ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Shaner Hotel Group. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, managing front desk operations, and supervising a team of front desk staff.Key ResponsibilitiesGuest Service: Provide...
-
Front Desk Supervisor
3 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Shaner Hotel Group. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest service and maintaining the highest standards of hotel operations.Key ResponsibilitiesGuest ServiceProvide exceptional guest service,...
-
Night Auditor
2 months ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled Night Auditor to join our team at the Fairfield Inn & Suites DuBois. As a Night Auditor, you will be responsible for ensuring the smooth operation of the front desk during the audit shift, balancing revenue and expense transactions, and providing exceptional guest service.Key ResponsibilitiesGuest Service: Provide...
-
Fairfield Inn DuBois Night Auditor Position
2 days ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob DescriptionThe Night Auditor is responsible for ensuring the smooth operation of the front desk during the audit shift. This includes attending to the needs of guests, balancing revenue and expense transactions, and performing all functions of the front desk staff.Key ResponsibilitiesBe available to work a flexible schedule, including weekends, holidays,...
-
Guest Services Supervisor
2 months ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob OverviewAvailability for a flexible work schedule, including weekends, holidays, and varied shifts is essential.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and anticipated guest arrivals and departures.Address guest grievances to ensure satisfaction and enhance their experience.Support team members in their...
-
Guest Services Supervisor
2 months ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob OverviewAvailability for a flexible work schedule, including weekends, holidays, and varied shifts is essential.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and anticipated guest arrivals and departures.Address guest concerns to ensure a high level of satisfaction.Support team members in their roles to...
-
Fairfield Inn DuBois Night Auditor Position
3 weeks ago
DuBois, Pennsylvania, United States Shaner Hotel Group Full timeJob Title: Night AuditorWe are seeking a highly skilled Night Auditor to join our team at the Fairfield Inn & Suites DuBois. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial transactions, as well as providing exceptional guest service.Responsibilities:Process all check-ins and check-outs according to...