Hotel Room Attendant

2 months ago


DuBois, Pennsylvania, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at the Fairfield Inn & Suites DuBois. As a Hotel Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, providing exceptional customer service, and maintaining the highest standards of quality and safety.

Key Responsibilities
  • Clean and Service Guest Rooms: Clean and service assigned guest rooms, ensuring they meet the hotel's established standards of cleanliness and quality.
  • Handle Guest Requests and Complaints: Respond to guest requests and complaints in a professional and courteous manner, ensuring guest satisfaction and resolving issues promptly.
  • Maintain Quality and Safety Standards: Maintain the highest standards of quality and safety in all aspects of your work, including cleaning, maintenance, and guest interactions.
  • Report Maintenance Deficiencies: Report any maintenance deficiencies or issues to the maintenance team in a timely manner.
  • Complete Additional Tasks: Complete additional tasks as assigned by management, including deep cleaning, seasonal cleaning, and other duties as required.
Requirements
  • Experience: Minimum one year of cleaning experience, with previous hotel experience preferred.
  • Communication Skills: Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of Chemical Handling: Knowledge of proper chemical handling and safety procedures.
  • Bilingual Skills: Bilingual English/Spanish skills a plus.
  • Knowledge of Local Activities: Knowledge of local activities and attractions appropriate for clientele.
Benefits

Starting pay $15.00 per hour.


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