Renewable Energy Customer Support Specialist

3 weeks ago


Beaumont, Texas, United States NetEnergy Solutions Inc Full time

NetEnergy Solutions Inc. is looking for a highly motivated individual to fill the position of Solar Appointment Setter.

The estimated annual salary for this role is $65,000 - $85,000, commensurate with experience.

About the Role

This is an exciting opportunity to work with a leading provider of solar energy solutions. As a Solar Appointment Setter, you will play a critical role in ensuring seamless customer interactions.

Key Responsibilities
  • Customer Engagement: Build strong relationships with customers through effective communication and issue resolution.
  • Product Expertise: Develop in-depth knowledge of our solar energy products and services.
  • Problem-Solving: Troubleshoot and resolve product-related issues promptly.
  • Record-Keeping: Maintain accurate and up-to-date customer records.
  • Knowledge Sharing: Contribute to the development of our knowledge base by sharing insights and best practices.

To excel in this role, you will require excellent interpersonal skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

Requirements:

  • Previous experience in customer-facing roles.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.


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