Renewable Energy Customer Liaison

5 days ago


Beaumont, Texas, United States NetEnergy Solutions Inc Full time
About the Role

We are seeking a highly motivated individual to fill the position of Renewable Energy Customer Liaison at NetEnergy Solutions Inc. As a key member of our team, you will be responsible for delivering exceptional customer experiences, resolving technical issues, and driving business growth through effective product support.

Key Responsibilities:
  • Provide expert product information and support to customers, addressing their queries and concerns.
  • Troubleshoot and resolve technical issues related to our solar products, ensuring timely resolution and customer satisfaction.
  • Develop and maintain accurate customer records, reflecting interactions and resolutions.
  • Maintain a deep understanding of our solar products and services, staying up-to-date with evolving technologies and best practices.
Requirements:
  • A minimum of 2 years of experience in customer-facing roles, preferably in sales or customer service.
  • An ability to build rapport with clients, fostering strong relationships and trust.
  • Strong prioritization and multitasking skills, handling multiple tasks simultaneously while meeting deadlines.
  • A positive and professional demeanor, maintaining a calm and composed attitude in challenging situations.
  • Excellent written and verbal communication skills, conveying complex information clearly and concisely.
Compensation and Benefits:
  • Competitive salary range: $65,000 - $85,000 per year, based on experience.
  • Ongoing training and development opportunities, enhancing your skills and knowledge in the field of renewable energy.
  • A dynamic and supportive work environment, encouraging collaboration and growth.


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