Solar Panel Installation Specialist

3 weeks ago


Beaumont, Texas, United States NetEnergy Solutions Inc Full time
Job Overview

We are seeking a skilled professional to join our team at NetEnergy Solutions Inc as a Solar Panel Installation Specialist. This role involves providing top-notch customer service, resolving technical issues, and ensuring seamless product experiences.

Responsibilities:
  • Handle customer inquiries and complaints in a prompt and courteous manner.
  • Deliver exceptional product information and support to customers, addressing their concerns and needs.
  • Troubleshoot and resolve technical issues related to our solar products, escalating complex cases when necessary.
  • Document and update customer records accurately, reflecting interactions and resolutions.
  • Maintain a comprehensive knowledge base of our solar products and services, staying up-to-date with evolving technologies.
Requirements:
  • A minimum of 2 years of experience in customer-facing roles, preferably in sales or customer service.
  • An ability to build rapport with clients, fostering strong relationships and trust.
  • Strong prioritization and multitasking skills, handling multiple tasks simultaneously while meeting deadlines.
  • A positive and professional demeanor, maintaining a calm and composed attitude in challenging situations.
  • Excellent written and verbal communication skills, conveying complex information clearly and concisely.
Benefits:
  • Competitive salary range: $60,000 - $80,000 per year, based on experience.
  • Ongoing training and development opportunities, enhancing your skills and knowledge in the field of renewable energy.
  • A dynamic and supportive work environment, encouraging collaboration and growth.


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