Senior Subscription Services Engagement Manager

20 hours ago


Salt Lake, Utah, United States Workday Full time
About the Role

The Advisory Services Engagement Manager will play a critical role in delivering Workday Success Plans programs and services to customers worldwide. This individual will be responsible for coordinating the delivery of packaged services, ensuring success, efficiency, and quality through project management practices and customer relationship handling.

Key Responsibilities:

  • Lead projects to deliver Workday Success Plans programs and services.
  • Clearly and successfully communicate project objectives and delivery strategies.
  • Become a specialist in Workday Success Plans offering and educate customers throughout the project.
  • Balance the needs of a large number of concurrent projects.
  • Provide guidance and mentoring to consultants working on your projects.
  • Ensure projects are accurately planned and staffed.
  • Work with the client project manager to identify and resolve issues that could impact project scope or timeframe.
  • Lead customer meetings and Workday internal operational meetings.
  • Ensure customers can serve as a reference upon completion of their project.
  • Complete project administration tasks such as updating project forecasts, assisting with team scheduling, and other internal project initiation and closure tasks.

About You

We are seeking an experienced project manager with a strong background in HCM, Payroll, Financial, or Student implementations within medium enterprise, large enterprise, higher education, and/or state and local governments. The ideal candidate will have 5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft, or similar applications.

Requirements:

  • 5+ years of project management experience with HCM, Payroll, Financial, or Student implementations.
  • 5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft, or similar applications.
  • Passion for customer service.
  • Excellent organization, time management, verbal, and written communication skills.
  • Solid understanding of at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services Procurement.
  • Capable of influencing, interacting, and collaborating with senior executives, internally and externally.
  • Ability to work on multiple engagements simultaneously.
  • Ability to travel up to 10%.

Workday is an Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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