Field Service Technician II

2 weeks ago

Gilbert, Arizona, United States APPLIED MATERIALS Full time
Field Service Engineer II (C2) – Installation Team

Travel Requirement: 70% - 90%

If you have a passion for diagnosing hardware issues, resolving intricate challenges, and enhancing equipment performance, this position is tailored for you.

As a Field Service Engineer, you will operate in our cutting-edge facility and at client locations worldwide, representing Applied Materials and being a vital part of a dynamic and diverse team.

We equip our Field Service Engineers with the skills to develop and maintain the technology that is essential for the production of semiconductor chips and related materials on a daily basis.

You will collaborate with global clients to install, service, and upgrade their Applied Materials machinery, providing exceptional support for high-value production systems.

Your Responsibilities:
  • Assist senior engineers in the installation of advanced customer equipment, conduct scheduled preventive maintenance, and perform corrective maintenance and upgrades.
  • Adhere to training procedures and published task plans to test equipment and troubleshoot technical issues.
  • Complete necessary job documentation, safety training, and procedures for parts processing.
  • Represent Applied Materials professionally to clients, embodying a customer-first approach.
  • Comply with the company's and customer's on-site requirements, including safety, environmental, and health guidelines.

Qualifications:
  • A high school diploma or equivalent.
  • An associate degree in electronics or engineering technologies, or equivalent experience, or completion of military technical training with field experience.
  • Ability to interpret electrical and mechanical schematics.
  • Strong written and verbal communication skills, with a focus on detailed documentation.
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
  • Basic mechanical knowledge in areas such as pneumatics, hydraulics, electronics, vacuum technology, or thermodynamics.
  • Familiarity with hand tools and their proper use, including a digital multimeter.

Preferred Experience:
  • 2–4 years of experience in the semiconductor industry or a related equipment support field.

Work Environment:
  • Expect to travel approximately 70% - 90% of the time, both domestically and internationally.
  • Work on a rotational basis and in shifts to ensure continuous customer support.
  • Physical requirements include lifting at least 35 lbs., working in a clean room environment while wearing protective gear, and the ability to perform various physical tasks.
  • A valid driver's license and passport are necessary.

Benefits:

At Applied Materials, we prioritize the well-being of our employees and strive to provide support that extends beyond the workplace. As an employee, you will be eligible for a competitive and comprehensive benefits package from day one.

Your benefits package will be tailored to your country of residence and may include:

  • Top-tier medical, dental, and vision plans.
  • Disability and life insurance.
  • Retirement plans.
  • Paid time off and health and wellness programs.
  • Career development and mentoring opportunities.
  • Sustainability and social responsibility initiatives.

Additionally, all employees can access our global programs, including the Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the employee stock purchase program, and subscriptions to well-being tools.


Our Commitment to Social Responsibility:

Our global "Giving" program encourages employee contributions and volunteering, while The Applied Materials Foundation matches employee donations up to US$3,000 per year.


About Applied Materials:

Applied Materials is the worldwide leader in materials engineering solutions used to manufacture virtually every new chip and advanced display globally. We are at the forefront of technology development, whether it involves semiconductor chips for smartphones and computers or the foundations for robotics, AI, and smart TV displays.

With a workforce of 27,000 employees across 19 countries, we offer an exciting environment for growth and learning alongside some of the industry's best talent.

We take pride in our Culture of Inclusion, celebrating diverse backgrounds, perspectives, and experiences that strengthen our teams. As an Equal Opportunity Employer, we actively seek diverse talent and ensure that all qualified applicants receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.


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