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Senior Communications Manager, DA Experience, NA DSP
1 month ago
We are seeking a highly skilled Senior Communications Manager to join our team in Nashville, TN or Seattle/Bellevue, WA. As a key member of our DSP & DA Communications and Engagement team, you will play a critical role in developing and executing strategic communications plans to support our Delivery Service Partners (DSPs) and Delivery Associates (DAs).
Key Responsibilities- Develop and implement multi-channel communication strategies to educate and engage DSPs and DAs on Amazon's investments in routing and technology.
- Translate complex technical information into user-friendly resources and content to support DSPs in managing their business.
- Collaborate with cross-functional teams to launch new programs and products, and develop proactive plans to address emerging topics.
- Drive creative communication campaigns to solve business needs and instill passion among the DSP community.
- Partner with stakeholders to ingest customer listening data and inform communication strategies.
- Monitor and measure the effectiveness of communications and campaigns.
Our team is a high-performing group of 15+ leaders based in different cities across the U.S., Canada, and Europe. We have a highly inclusive and collaborative culture, and we approach each other with respect and humility. We have fun every day by sharing memes, hosting interactive team building events, and answering Questions of the Day (QOTD) in Slack to stay connected across multiple locations.
Basic Qualifications- 8+ years of professional non-internship marketing experience.
- Bachelor's degree in Marketing, Communications, or a related field.
- Experience developing complex and strategic communications that educate large audiences.
- Excellent prioritization skills, with the ability to help others do the same.
- Experience managing both internal and agency partners as part of a holistic go-to-market strategy.
- Highly developed and polished written communication skills.
- Experience working autonomously to develop and propose strategies for improvements.
- Strong project management skills and experience, including managing internal stakeholders and multiple projects at once.
- Attention to detail, particularly when it comes to proofing copy and content.
- Experience using data and metrics to drive improvements.
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We offer a total compensation package, including equity, sign-on payments, and other forms of compensation, in addition to a full range of medical, financial, and/or other benefits.
CompensationThe base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors, including market location and may vary depending on job-related knowledge, skills, and experience.
