Senior Product Leader

3 weeks ago


Seattle, Washington, United States Tik Tok Full time
About the Role

We are seeking a seasoned product leader to join our US TikTok Shop User Growth team. As a key member of our global growth team, you will design and execute scalable growth strategies worldwide, focusing on peculiarities of the ecommerce business.

Responsibilities
  • Develop and execute growth strategies to acquire, activate, engage, and retain billions of users/customers worldwide.
  • Create and design new loyalty/rewards programs to engage and retain customers, promoting business growth and customer satisfaction.
  • Assess customers' shopping behavior and design new subscription programs to engage and retain customers, promoting business growth and customer satisfaction.
  • Own the strategy, execution, and narrative for subscription, loyalty, and rewards programs.
  • Define and improve key customer lifecycle metrics, including number of new customers, repurchase rate, average order value, etc.
Qualifications
  • Bachelor's degree in Business, Economics, Computer Science, or a related field.
  • 3+ years of experience leading a consumer subscription program.
  • 3+ years of relevant experience in Ecommerce or operations in a technology company.
  • Experience with team management and independently responsible for core business metrics.
  • Strategic and logical thinker with effective planning, analytical, and problem-solving abilities.
  • Passionate about understanding user demands from different cultural backgrounds.
  • Excellent communication skills and can work cross-functionally in a globally collaborative environment.


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