Customer Service Representative

3 weeks ago


Reading, Pennsylvania, United States Omm Three Llc Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment and delivering exceptional customer service.

The estimated salary for this position is $25,000 - $35,000 per year, depending on location and experience.

Job Description:

As a Customer Service Representative, you will be the face of our company, responsible for greeting and welcoming customers to our Dairy Queen brand. You will strive to exceed customer expectations by delivering timely and quality service, ensuring that every customer leaves with a smile.

Your responsibilities will include preparing food products following restaurant, health, and safety standards, operating and maintaining restaurant equipment, and completing assigned preparation work for stocking and setting up grill areas.

You will also be responsible for calmly solving customer concerns and embracing our service recovery standards, being a willing team player and maintaining a cooperative, harmonious working relationship with management and fellow team members.

In addition, you will create and maintain a positive, safe, clean, and inviting environment for customers and team members, exhibiting a genuine passion for excellence at all times.

Required Skills and Qualifications:

  • Excellent communication skills
  • Able to work well under pressure
  • Comfortable standing for entire shifts and able to lift 50 pounds
  • Ability to handle raw, frozen, and cooked food products
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene, and promptness

Benefits:

We offer a competitive salary, opportunities for growth and development, and a fun and dynamic work environment.



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