Customer Service Representative

5 days ago


Reading, Pennsylvania, United States Frank Singleton - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As an Agent Team Member, you will play a vital role in establishing customer relationships and providing exceptional service.

Salary Information

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications. Additionally, you will have the opportunity to earn commissions and bonuses based on your sales performance.

Job Responsibilities
  • Establish and maintain positive relationships with customers through regular follow-ups and communication.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Develop and implement effective strategies to identify customer needs and market appropriate products and services.
Requirements
  • Demonstrated interest in marketing and sales, with a focus on customer needs.
  • Excellent verbal and written communication skills, with the ability to listen actively and respond effectively.
  • Strong interpersonal and problem-solving skills, with the ability to work collaboratively in a team environment.
  • Proven ability to learn and adapt quickly, with a willingness to take on new challenges and responsibilities.
  • Able to work independently with minimal supervision, while also being a team player who can contribute to a positive and supportive work environment.


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