Customer Service Representative
4 days ago
Moe's Southwest Grill is a dynamic and fast-paced restaurant chain that prides itself on delivering exceptional customer experiences. With a focus on serving delicious Southwestern-inspired food, we're passionate about creating an inviting atmosphere for our guests.
Our CultureWe're committed to fostering a positive and inclusive work environment where team members can grow and thrive. Our culture is built on the principles of teamwork, accountability, and respect for one another.
The RoleWe're seeking a Customer Service Representative to join our team As a key member of our front-of-house staff, you'll be responsible for providing top-notch service to our guests, ensuring they have an exceptional dining experience.
Key Responsibilities- Ensuring prompt and courteous service to all guests
- Greeting guests with a hearty welcome and maintaining a friendly demeanor throughout their visit
- Handling guest complaints in a timely and professional manner
- Managing cash handling responsibilities, including taking register readings and making interim cash reports
- Answering phones, taking messages, and processing To-Go orders
- Maintaining accurate records of guest checks
In addition to competitive pay ($15-$18 per hour), we offer a range of benefits and perks, including:
- Opportunities for career advancement and professional growth
- A fun and dynamic work environment
- Competitive hourly rate: $15-$18 per hour (based on location)
- A comprehensive training program to ensure your success in the role
- A team-oriented culture that values collaboration and mutual respect
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