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Customer Service Representative
2 weeks ago
**Job Summary**
We are seeking a highly skilled Customer Service Representative to join our team at Wilsonart. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and entering orders into our internal system.
**Company Overview**
Wilsonart is a world leading manufacturer and distributor of engineered surfaces with approximately $1.4b in annual revenue and a global workforce of more than 4,500. Our company has a strong commitment to innovation, quality, and customer satisfaction.
**Job Description**
The ideal candidate will have experience with data entry, excellent communication skills, and the ability to work under direct supervision. Responsibilities include:
- Entering orders via 10 key into internal system
- Resolving routine questions and problems via phone and email
- Assisting the needs of the customer
- Performing other tasks as required
**Required Skills and Qualifications**
To be considered for this role, you should have:
- Skill in resolving routine questions and problems
- Experience with Microsoft Office Suite, especially Outlook
- Skill in data entry (10 key)
- Ability to follow directions, take notes, and self-start
- Ability to work under direct supervision
- Ability to multi-task, while staying organized
**Benefits**
As a valued member of our team, you can expect:
- A competitive salary of $45,000 - $60,000 per year, based on experience
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Ongoing training and development opportunities to enhance your skills and career progression
**About Us**
Wilsonart is an Equal Opportunity / Affirmative Action employer. We are committed to diversity and inclusion in the workplace and welcome applications from all qualified candidates.