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Customer Service Representative

1 week ago


Reading, Pennsylvania, United States Penn State University Full time
Job Overview

Penn State Berks Food Services is committed to delivering exceptional customer experiences in a dynamic and fast-paced environment. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive top-notch service while handling various responsibilities with ease and efficiency.

The ideal candidate will possess excellent communication skills, be able to multitask with precision, and maintain a clean and organized workspace. If you are a motivated individual who thrives in a team-oriented setting, we encourage you to apply for this exciting opportunity

About the Job

This part-time position involves working Saturday and Sunday shifts with a starting rate of $12.00 per hour. Your primary duties will include handling credit or campus dining dollar transactions, scanning goods, collecting payments, stocking shelves, unloading deliveries, and ensuring accurate pricing. Additionally, you will be responsible for issuing change, receipts, refunds, or tickets, resolving customer complaints, and maintaining a welcoming atmosphere for all patrons.

We value teamwork, punctuality, and adaptability in our employees. If you can commit to these values, we invite you to join our team and contribute to the success of Penn State Berks Food Services