Sales and Customer Experience Associate

5 days ago


Longmeadow, Massachusetts, United States Knitwell Group Full time
Company Overview
About Ann Taylor:
We are a leading fashion retailer dedicated to providing women with stylish, high-quality clothing and exceptional customer service. Our stores offer a wide range of products, from workwear to evening wear, ensuring our customers look and feel their best.

We value our employees and strive to create a positive, inclusive work environment that fosters growth and development. As a Sales Associate at Ann Taylor, you will be an integral part of our team, contributing to the success of our stores and delivering exceptional customer experiences.

Job Description
This is a sales role focused on connecting with customers, sharing product knowledge, and driving brand loyalty. You will work collaboratively with your team to create personalized customer experiences and maintain a visually appealing store environment.

Key Responsibilities:
- Connect with customers to understand their needs and preferences
- Share product knowledge and recommendations to enhance the shopping experience
- Use technology to stay informed on company priorities and promotions
- Collaborate with store leaders to achieve individual goals and daily expectations
- Maintain a clean, organized store environment

Estimated Salary
$45,000 - $55,000 per year (dependent on location and experience)

Requirements
- Sales Associate or customer-focused experience preferred
- Hospitality mindset when engaging with customers
- Flexible availability, including evenings, weekends, and holidays
- Technology proficiency, including point-of-sale systems

Benefits
- Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, and Lane Bryant
- Support for individual development and opportunities for growth within the company
- Culture of giving back: opportunities to support philanthropic partners that benefit local communities
- 401(k) plan

Location: Long Meadow Shops, Longmeadow, MA

The Knitwell Group is committed to hiring and developing talented individuals who share our values and passion for delivering exceptional customer experiences.

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