Retail Management Associate

5 days ago


Longmeadow, Massachusetts, United States Big Y Full time

About Us

At Big Y, we are dedicated to making a difference in our customers' lives. As a Retail Management Associate, you will be responsible for leading our customer service team to deliver exceptional results.

Responsibilities:

  • Direct and motivate a team of customer service representatives to achieve high levels of performance.
  • Develop and implement effective customer service strategies to drive sales growth and customer loyalty.
  • Manage cash register operations, including maintaining accurate records of sales, inventory, and customer interactions.
  • Foster a positive work environment that promotes teamwork, collaboration, and continuous improvement.
  • Collaborate with management to achieve operational and customer service goals.

Requirements:

  • Strong leadership and motivational skills.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Meet productivity and quality standards.
  • Contribute to a safe and healthy work environment.

Compensation: Estimated salary $55,000 - $70,000 per year, based on experience and qualifications.



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