Automotive Lead Technician

2 weeks ago


Asheville, North Carolina, United States Firestone Complete Auto Care Full time
Company Overview

Firestone Complete Auto Care is a prominent division of Bridgestone Americas, employing a vast network of skilled professionals across North America. With over 2,200 locations, we are dedicated to providing exceptional tire and automotive services.

Our commitment to excellence is reflected in our substantial sales figures, exceeding $3 billion, and our mission to deliver superior quality and service to our customers.


At Firestone, we recognize the value of each team member and strive to create an environment where everyone can thrive. We offer competitive compensation, comprehensive training programs, performance incentives, and a robust benefits package, including healthcare options and a 401k plan to support your future.


We believe in fostering a diverse and inclusive workplace, where every individual can contribute their unique perspectives and talents. Join us in our mission to serve society with integrity and excellence.


Job Category
Automotive Services

Position Summary

The Lead Technician role calls for your expertise in diagnosing and repairing complex automotive systems, while also utilizing your leadership abilities to mentor and guide a team towards enhanced customer satisfaction.


Compensation Structure:
$30.89 per hour

Our technicians benefit from a performance-driven compensation model, rewarding efficiency and skill with a predetermined payment for each completed task, ensuring fair recognition for your hard work and dedication.

These compensation rates are reflective of average productivity across various regions.


Key Responsibilities

- Diagnose and repair automotive systems to manufacturer specifications
- Address issues related to braking, hydraulic systems, exhaust, fuel ignition, electrical systems, suspension, alignment, air conditioning, and computer diagnostics
- Clearly communicate technical diagnoses and necessary repairs to customers with non-technical backgrounds
- Stay updated with the latest advancements in automotive technology through ongoing paid training
- Support fellow technicians in executing technical tasks

Minimum Qualifications

- Proficient reading, writing, and mathematical skills
- Must possess a valid driver's license and be capable of operating both customer and company vehicles
- A minimum of 3 years of automotive repair experience, completion of a Vocational-Technical School program in a related field, or equivalent skills demonstrated through certifications
- A.S.E. certification in at least three of the following areas: A1-A8 is mandatory (new hires with similar qualifications will have up to two years to comply)

- Maintain all necessary Federal, State, and Local certifications/licenses as required

- Ability to convey technical information effectively to individuals without a mechanical background

Firestone Complete Auto Care is an Equal Employment Opportunity / Affirmative Action employer.

We are committed to considering all qualified candidates for employment, regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.


Employment Eligibility

If selected for employment, candidates must complete a Form I-9 Employment Eligibility Verification at the start of their employment.

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