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Experienced Automotive Technician
2 months ago
About Us: Anderson Automotive Group is a family-owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers, and we are committed to providing exceptional service to our customers.
Job Summary: We are seeking an experienced automotive technician to join our team at our Fred Anderson Nissan store in Asheville, North Carolina. As a key member of our service department, you will be responsible for performing factory scheduled maintenance, diagnosing and repairing vehicles, and providing exceptional customer service.
Responsibilities:
- Perform factory scheduled maintenance and follow all manufacturer repair and diagnostic procedures
- Test drive vehicles to identify any concerns or issues
- Communicate with service advisors about repairs and additional needs for vehicles
- Present and demonstrate vehicles to customers in a professional and knowledgeable manner
- Work as a team with service department professionals to ensure excellent customer service
- Participate in classes and training to advance knowledge of working on vehicles
- Stay up to date on products and vehicle maintenance requirements
- Effective communication and organizational skills
- Strong focus on providing the best service experience for every customer
Requirements:
- At least 2-3 years prior technician experience
- Ability and knowledge to conduct repair orders and mechanical work on vehicles
- Maintain the ability to diagnose and repair vehicles in accordance with manufacturer standards
- Possess one or more ASE certifications
- Valid driver's license with acceptable motor vehicle record
- High school diploma or equivalent
What We Offer:
- A culture of caring, belonging, and respect for everyone
- Innovative in-house learning systems and training programs centered around promotional growth and advancement
- Competitive compensation plans and paid training
- Paid employee referral, recognition, and bonus programs
- Manufacturer-based incentives that reward performance
- Comprehensive health benefits packages, including telehealth and behavioral health services
- Paid time off, bereavement, and vacation benefits
- Industry-leading maternity and paternity leave
- 401(k) retirement plans with company match
- Uniforms provided
- Employee discounts on parts, service, vehicle purchases, and local entertainment
