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Front Desk Associate

2 months ago

West Palm Beach, Florida, United States Concord Hospitality Full time

Job Summary:

We are seeking a highly skilled and courteous Front Desk Clerk to join our team at The Ben Hotel. As a Front Desk Clerk, you will be responsible for providing exceptional hospitality experiences to our guests.

Key Responsibilities:

  • Assist guests efficiently and professionally at all times.
  • Maintain a high level of service and ensure that all guest needs are met.
  • Provide accurate and timely information to guests regarding hotel services and amenities.
  • Handle guest complaints and concerns in a professional and courteous manner.
  • Work collaboratively with other hotel staff to ensure seamless guest experiences.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent required.
  • Previous experience in a hospitality or customer service role preferred.