Client Specialist

2 days ago


Fayetteville, Arkansas, United States Talbots Full time
Job Title: Client Specialist

At Talbots, we're committed to providing exceptional customer experiences and building enduring relationships with our clients. As a Client Specialist, you'll play a key role in creating a culture of hospitality and driving sales and service metrics in key measurable areas.

Key Responsibilities:
  • Create and foster a culture of hospitality through exceptional customer experiences
  • Support all service enhancers to build strong relationships with clients
  • Achieve sales and service metrics in key measurable areas, including Clientelling/Outreach and Appointment Setting
  • Plan and prioritize tasks and responsibilities to meet the needs of the client and business
  • Seek to understand client needs and wants through intentional conversation
Requirements:
  • Driven to create, build, and cultivate relationships with clients and the community
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team
  • Able to work cooperatively in a diverse work environment
  • Passionate about selling and seeking organized and thoughtful ways to drive new traffic into the store
  • Possess excellent written and verbal communication skills and a high level of professionalism
  • Demonstrates strong planning and organizational skills to proactively contact clients with the intent to sell in a way that is relevant, timely, and meaningful
  • Professional, assertive, and friendly with the ability to make decisions
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
  • Have open availability of 20-29 hours per week
  • Able to work a flexible schedule based on the needs of the business, including evenings, weekends, and holidays
What We Offer:
  • Growth opportunities to develop your skills and advance your career
  • Incentive opportunities to recognize and reward your achievements
  • Generous merchandise discounts and other perks to enhance your shopping experience
  • A dynamic and inclusive work environment that values diversity and community

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position or to participate in the application process, please contact recruiting@talbots.com.



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