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Client Relations Specialist

2 months ago

Fayetteville, Arkansas, United States Larry Bittle - State Farm Agency Full time
Position Overview

Larry Bittle - State Farm Agency is seeking a dedicated and compassionate individual to fill the role of a Customer Service Representative. While prior experience in insurance is not a prerequisite, we are committed to training the right candidate who possesses the necessary skills.

In this role, you will play a crucial part in fostering customer loyalty and enhancing the overall experience for our clients at State Farm Insurance.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service to all customers.
  • Utilize a customer-focused approach to educate clients about various insurance options.

Compensation and Benefits:

  • Competitive salary with bonus opportunities (salary increases upon obtaining licensure).
  • Commission structure based on licensing and sales performance.
  • Paid time off, including vacation and major holidays.
  • Valuable industry experience.
  • Opportunities for professional growth and advancement within the agency.

Qualifications:

  • Preferred experience in customer service or sales roles (including retail or telemarketing).
  • Exceptional communication skills, both written and verbal.
  • Self-motivated and detail-oriented.
  • Proactive approach to problem-solving.
  • Able to work collaboratively within a team.
  • Skilled in assessing customer needs and conducting effective interviews.
  • Ability to relate effectively to customers.
  • Must be able to obtain a Property Casualty license.
  • Must be able to obtain a Life and Health license.

This position is associated with a State Farm independent contractor agent. Employees must successfully complete any required licensing and training programs. Note that employees of State Farm agents are not employees of State Farm Insurance Companies.