Fire Service Operations Coordinator

2 days ago


Irving, Texas, United States Johnson Controls International Full time
Job Overview

Unlock Your Potential with Johnson Controls

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We're seeking a skilled Fire Service Operations Coordinator to join our team and contribute to our success.

Your Key Responsibilities

  • Coordinate customer service requests, from initiation to service completion, to maximize technical resource productivity and profitability.
  • Partner with the Service Team Manager to ensure technical service work is completed in a timely manner and to the customer's expectations.
  • Analyze and assess technical team performance to enhance customer satisfaction in a cost-effective manner.

What We Offer

  • Competitive pay and benefits package, including 401K, medical, dental, and vision care.
  • Opportunities for professional growth and development through extensive product and on-the-job training.
  • A collaborative and supportive team environment.
  • Company vehicle, tools, and equipment provided to complete all jobs.
  • Scheduling and management support.
  • JCI Employee discount programs.

Requirements

  • Associate degree preferred, high school diploma or equivalent required.
  • Minimum of two years of service industry experience managing service operations and/or service scheduling.
  • Strong interpersonal skills to effectively communicate with internal and external clients.
  • Ability to prioritize work activities based on financial impact to desired business goals.

Johnson Controls International is an equal employment opportunity and affirmative action employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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