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Fire Alarm Systems Specialist
2 months ago
We are seeking a highly skilled Fire Service Technician to join our team at Johnson Controls International. As a key member of our organization, you will play a critical role in ensuring the safety and security of our customers' buildings.
Key Responsibilities- Diagnose and repair complex fire alarm systems and other related building system products at customer sites.
- Service, troubleshoot, and install various manufacturers' Fire & Life Safety systems, including SimplexGrinnell.
- Read and interpret blueprints, diagrams, submittals, specifications, software, systems, programs, schematics, and operational product manuals.
- Exhibit excellent customer service skills by consistently communicating with district staff and customers to ensure customer satisfaction.
- Complete Service Acknowledgements with proper coding through communication devices, such as smartphones and laptop computers.
- Obtain customer signature upon completed service call assignment.
- Participate in a scheduled On-call rotation.
- Help to train or mentor others on the service team.
- Perform other duties as assigned.
- Valid Texas Fire Alarm License - FAL.
- 15+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Burglar alarm, and intercom systems.
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
- High School Diploma.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings.
- Ability to work flexible hours including weekends to meet customer requirements.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and always follow safety guidelines and procedures.
- Strong organizational skills, positive attitude, and ability to learn quickly.
- Possess a valid driver's license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- Retain any licenses that are required by National, State, and Local codes.
- NICET Level III certification preferred.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.
