Family Liaison Specialist

5 days ago


Buffalo, New York, United States Horizon Health Services Full time
Job Summary

Horizon Health Services is seeking a dedicated and compassionate Family Liaison to join our team. As a Family Liaison, you will play a vital role in supporting families and individuals in our community, providing guidance and resources to help them navigate the healthcare system.

Key Responsibilities
  • Develop and maintain relationships with families and individuals, providing emotional support and guidance to help them access necessary resources and services.
  • Collaborate with healthcare providers, social workers, and other community agencies to ensure a comprehensive and coordinated approach to care.
  • Provide education and support to families on health-related topics, including mental health, substance abuse, and chronic disease management.
  • Assist families in accessing community resources, such as food, housing, and employment services.
  • Document and track family interactions, progress, and outcomes to ensure effective service delivery.
Requirements
  • Bachelor's degree in a related field, such as social work, psychology, or healthcare administration.
  • Experience working with families and individuals in a healthcare or social services setting.
  • Strong communication and interpersonal skills, with the ability to build trust and rapport with diverse populations.
  • Ability to work independently and as part of a team, with a focus on collaboration and coordination.
  • Proficiency in Microsoft Office and electronic health record systems.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program to support your professional growth and development.
  • A supportive and inclusive work environment, with opportunities for advancement and professional growth.
  • A chance to make a meaningful difference in the lives of families and individuals in our community.


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