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Medical Assistant

2 months ago

Buffalo, New York, United States Child & Family Service Full time
Job Summary

The Medical Assistant will serve as a vital link between our psychiatric providers, clients, and various organizations within the community. This role requires a strong understanding of medical terminology, excellent communication skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
  • Complete prior authorizations with insurance companies to ensure clients receive necessary medications.
  • Review and process refill requests from various sources, including clients and pharmacies.
  • Return phone calls from pharmacies to clarify questions regarding scripts, refills, and other inquiries.
  • Review laboratory test results and discuss any concerns with the psychiatric provider.
  • Communicate medication, behavioral, or primary health concerns to the psychiatric provider, guardian (as applicable), and client's therapist.
  • Document concerns in the client's chart and monitor as needed.
  • Work collaboratively with mental health therapists regarding behavioral health concerns and outcomes.
  • Ensure completion of appropriate documentation in all clients' charts.
Requirements
  • Spanish speaking preferred.
  • Two years of medical assistant experience, preferably in an outpatient clinic setting.
  • Ability to relate well to children, families, and other staff members.
Work Schedule

Monday through Friday: 12:30-4:30PM.

Diversity Statement

Child & Family Services is committed to diversity and inclusion with race equity at the center. We strive to promote safety, health, and wellness in the communities we serve.

We are an Equal Opportunity Employer and comply with applicable state and local laws governing nondiscrimination in employment.