New York City Hotel Concierge

3 weeks ago


New York, New York, United States Mandarin Oriental, New York Full time

Mandarin Oriental, New York invites applications for the position of New York City Hotel Concierge. As a key member of our Front Office Team, you will be responsible for providing expert advice and guidance to our guests, exceeding their expectations, and ensuring a memorable stay with us.

As a concierge, you will be the ultimate insider, possessing knowledge of the city's best-kept secrets and hidden gems. Excellent communication and interpersonal skills are essential, as you will be interacting with guests from diverse backgrounds and cultures.

The ideal candidate will have previous experience in a concierge or similar role, preferably in a luxury hotel environment, and a strong passion for delivering exceptional guest experiences. A high school diploma or equivalent is required, and prior experience with hospitality software and systems is a plus.

We offer a competitive hourly rate of $30.21 - $40.29, commensurate with experience, along with a comprehensive benefits package, opportunities for career growth and development, and a dynamic and diverse work environment.

We are committed to creating a workplace culture that values diversity, equity, and inclusion. If you are passionate about delivering exceptional guest experiences and have a strong desire to join a world-class hotel brand, we encourage you to apply.

  • Competitive hourly rate: $30.21 - $40.29
  • Comprehensive benefits package
  • Opportunities for career growth and development
  • Dynamic and diverse work environment


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