Customer Service and Collections Specialist

2 days ago


Mason, Ohio, United States First Financial Bancorp Full time
Job Summary

We are seeking a highly skilled Customer Service and Collections Representative to join our team at First Financial Bancorp.

Key Responsibilities
  • Research and resolve customer concerns regarding lease contracts in a timely and professional manner.
  • Respond to incoming emails and phone calls from customers in a prompt and courteous manner.
  • Collaborate with legal, accounting, and collections teams to ensure seamless customer service and resolution of lease contract issues.
Requirements
  • Strong communication and problem-solving skills.
  • Ability to work collaboratively in a team environment.
  • Proficiency in researching and resolving complex customer issues.
What We Offer

As a Customer Service and Collections Representative at First Financial Bancorp, you will have the opportunity to work with a dynamic team and develop your skills in customer service and lease contract resolution.



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