Customer Service Representative

4 weeks ago


Mason, Ohio, United States First Financial Bancorp Full time

We are seeking a highly motivated and results-driven Customer Service Representative to join our Middle Market team at First Financial Bancorp. As a key member of our team, you will be responsible for handling incoming calls from business-to-business customers with questions regarding lease contracts, payoff, making payments, taxes, and other related matters.

The ideal candidate will possess excellent verbal communication skills, be customer service driven, and have a strong work ethic. A minimum of 1 year experience in a collections role and knowledge of MS Office (Word, Excel, Outlook, Access) are required. A B.A. or some college education is preferred, as well as knowledge of Aspire and/or Lease Plus.

As a Customer Service Representative, you will be responsible for researching and resolving customer concerns, working collaboratively with legal, accounting, and other departments, and recording accurate and detailed notes in our system. You will also be responsible for collecting past due invoices, generating 30 and 60 day past due letters to customers, and making outbound calls as required for light collections.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.

We are an E-Verify Employer and comply with all applicable laws and regulations.



  • Mason, Ohio, United States Kelly Services, Inc. Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Kelly Services, Inc.Key Responsibilities:Provide exceptional customer service via phone and non-telephone channelsResolve customer issues utilizing department tools and resourcesCollaborate with field and store partners to deliver high-quality serviceUtilize business...


  • Mason, Ohio, United States EVERSANA Company Full time

    Job DescriptionThe Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and healthcare providers for activities related to benefit coverage, payments, reimbursements, denials, and general inquiry phone calls through our patient services support center.Essential Duties and Responsibilities:Provide personalized...


  • Mason, Ohio, United States Domino's Pizza LLC Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Shift Leader. As a key member of our service team, you will be responsible for providing exceptional customer service and leading by example. Key responsibilities include:Key Responsibilities:Providing exceptional customer service and...


  • Mason, Ohio, United States Surge Staffing Full time

    Customer Service Representative Job DescriptionAt Surge Staffing, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for:Conducting service calls to ensure exceptional customer service and build strong relationships with our clients.Generating new business partnerships...


  • Mason, Ohio, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our Point of Sales System.Ensure orders are organized and accurate.Contribute to...


  • Mason, Ohio, United States Global Channel Management Full time

    About the RoleAs a Customer Service Representative at Global Channel Management, you will be responsible for providing high-quality support to customers through various channels, including telephonic, chat, email, and social media. Your primary goal will be to resolve customer issues efficiently and effectively, ensuring a positive experience for our...


  • Mason, Ohio, United States Surge Staffing Full time

    Customer Service Representative Job DescriptionAt Surge Staffing, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for conducting service calls to ensure quality customer service, as well as outside sales calls to obtain new business partnerships and customers. You'll also...


  • Mason, Ohio, United States Jasmine Ross - State Farm Agent Full time

    Job OpportunityState Farm Insurance Agent located in Canton, MI is seeking a motivated and career-oriented professional to join their team.Position OverviewAs a State Farm team member for Jasmine Ross - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...


  • Mason, Ohio, United States Vaco Full time

    Job SummaryAs a Customer Account Manager at Vaco, you will be responsible for maintaining safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility. You will also verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebits in ERP system. Additionally,...


  • Mason, Ohio, United States Taco Bell Full time

    Key Responsibilities: Take orders and prepare food to ensure customer satisfaction. Maintain a clean and safe work environment, adhering to food safety standards. Provide excellent customer service, resolving any service or food issues promptly. Display a positive attitude and good work habits, contributing to a productive team environment.About the Role:As...


  • Mason, Ohio, United States Bear Paddle Services Full time

    Job SummaryThe Front Desk Receptionist is a key member of the Bear Paddle Services team, responsible for delivering exceptional customer service and salesmanship to families. This role is dedicated to creating a fun experience, ensuring safety, and driving results.Key ResponsibilitiesEnsure a safe, secure, and clean environment for families and team...


  • Mason, Ohio, United States State Farm Insurance Full time

    Customer Service ExpertiseAs a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. Your key responsibilities will include:Assisting customers with their insurance needsProcessing policy changes, claims, and...


  • Mason, Ohio, United States Virtual Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Virtual. As a key member of our customer-facing team, you will be responsible for maintaining safe working conditions, verifying customer pricing and terms of sale, and communicating with sales groups to ensure customer requirements are understood.Key...


  • Mason, Ohio, United States Jasmine Ross - State Farm Agent Full time

    State Farm Insurance Agent located in Canton, MI is seeking a career-oriented professional to join their team. As a State Farm team member for Jasmine Ross - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.Key ResponsibilitiesUse a...


  • Mason, Ohio, United States Vaco Full time

    Job SummaryAs a Customer Account Manager at Vaco, you will be responsible for maintaining safe working conditions and practices, verifying customer pricing and terms of sale, and communicating with the sales group to ensure customer requirements are understood. You will also be responsible for completing sales approval for product quality deviations,...


  • Mason, Ohio, United States McDonald's Full time

    Key Responsibilities:As a member of the McDonald's cleaning and maintenance team, you will be responsible for ensuring the cleanliness and organization of our restaurant facilities. This includes:Filtering oil fryers daily to maintain a safe and healthy environmentCleaning equipment, windows, stock rooms, and restrooms to maintain a high level of cleanliness...


  • Mason, Ohio, United States LHH Recruitment Solutions Full time

    Job SummaryLHH Recruitment Solutions is seeking a detail-oriented and customer-focused professional to manage customer accounts, ensure timely payments, and provide exceptional service to our clients. This role is a great opportunity for someone who enjoys working with people and is skilled in collections and customer service.Key ResponsibilitiesRespond to...


  • Mason, Ohio, United States City of Mason Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional service to patrons visiting our facility and the general public.Key ResponsibilitiesEnsure a positive and respectful experience for patrons and employees.Verify that all patrons...


  • Mason, Ohio, United States City of Mason Full time

    Job SummaryThe City of Mason is seeking a highly skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to patrons visiting our facility and the general public.Key ResponsibilitiesEnsure a positive and respectful interaction between patrons and...


  • Mason, Ohio, United States First Financial Bancorp Full time

    Job SummaryAs a Customer Service and Collections Representative at First Financial Bancorp, you will be responsible for researching and resolving customer concerns regarding lease contracts in a timely and professional manner. You will also be working collaboratively with legal, accounting, and collections teams to ensure seamless customer service.Key...