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Multilingual Customer Service Representative

2 months ago

New York, New York, United States PRIDE Healthcare Full time
Job Overview

PRIDE Healthcare is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.

Key Responsibilities:

  • Provide comprehensive customer service to clients and customers via phone, email, and in-person.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process and resolve customer complaints in a fair and efficient manner.
  • Schedule appointments for prospective clients and customers.
  • Respond to billing inquiries from clients and customers.
  • Utilize strong communication and interpersonal skills to build strong relationships with clients and customers.

About PRIDE Healthcare

PRIDE Healthcare is a leading minority-owned healthcare recruitment and staffing firm that offers highly customized business process solutions at cost-effective prices. With a broad geographic reach and a team of experienced professionals, we provide a range of staffing solutions to clients in the healthcare, IT, financial services, retail, and insurance industries.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading healthcare recruitment and staffing firm