Customer Service Representative
18 hours ago
Joe Hillman Plumbers, Inc. is a family-owned business with a personal approach, delivering high-quality service at a low cost and performing every job better than the one before.
Job SummaryWe are seeking a highly motivated Customer Service Representative / Administrative Assistant to join our team. As a key member of our office staff, you will provide superb customer service to our clients and help keep our office running smoothly.
Responsibilities- Answer phones and respond to customer inquiries
- Keep customer accounts updated and maintain detailed records of interactions
- Draft documents and produce labels as needed
- Coordinate with other departments to resolve issues
- High school diploma or equivalent
- 5 years of experience in customer service or as a receptionist
- Excellent computer skills and proficiency with general office equipment
- Data entry skills
- Familiarity with Tri-County geography
This full-time office position typically works during business hours, but may require participation in a rotating on-call schedule after hours and on weekends.
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