Guest Experience Ambassador

3 days ago


Wilmington, Delaware, United States Hampton Inn Wilmington Full time
Job Summary: We are seeking a skilled Guest Service Representative to join our team at Hampton Inn Wilmington. As a Guest Service Representative, you will provide exceptional customer service to our guests, manage front desk operations, and maintain a clean and organized workspace. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply.

Duties and Responsibilities:
  1. Provide exceptional customer service: Respond promptly to guest inquiries, resolve any issues or concerns, and ensure guests feel valued and respected.
  2. Manage front desk operations: Handle check-ins, check-outs, and room assignments, as well as manage cash handling and credit transactions.
  3. Maintain a clean and organized workspace: Ensure the front desk area is tidy and well-organized, and report any maintenance or repair issues to management.
  4. Collaborate with other departments: Work closely with housekeeping, food and beverage, and other teams to ensure seamless guest experiences.

Requirements:
  • Previous customer service experience: We prefer candidates with previous customer service experience, but will consider those without if they possess strong communication and problem-solving skills.
  • Basic math skills and accuracy: You will need to accurately handle cash and credit transactions, as well as perform basic math calculations.
  • Ability to multitask and prioritize tasks: As a Guest Service Representative, you will need to handle multiple tasks simultaneously, including checking guests in and out, managing cash handling, and resolving guest concerns.

What We Offer:
  • Ongoing training and development: We invest in our employees' growth and development, providing regular training and opportunities for advancement.
  • A competitive salary: Our Guest Service Representatives earn a competitive salary, ranging from $12.50 to $15.00 per hour, depending on experience and qualifications.
  • A dynamic work environment: We offer a fun and dynamic work environment, where you can build relationships with your colleagues and make a real difference in our guests' lives.


  • Wilmington, Delaware, United States 322 BBQ Full time

    Job Description: As a Dining Experience Ambassador at 322 BBQ, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service...


  • Wilmington, Delaware, United States Limestone BBQ and Bourbon Full time

    Company OverviewLimestone BBQ and Bourbon is a rapidly growing hospitality group comprised of four award-winning brands. Our success stems from our commitment to delivering exceptional dining experiences that foster loyalty among our guests.SalaryA competitive salary, estimated to be in the range of $18-$22 per hour, commensurate with experience, offers an...


  • Wilmington, Delaware, United States 2020 Companies Full time

    About the RoleWe are seeking a highly motivated Retail Experience Ambassador to represent Dell in retail stores. The ideal candidate will be responsible for building relationships, promoting brand awareness, and providing exceptional customer experiences.Job DescriptionThe Retail Experience Ambassador will work on a part-time basis, typically Friday to...


  • Wilmington, Delaware, United States TGIF Full time

    About UsTGIF is a lively dining establishment that offers an exceptional experience for our guests. As a Front of House Ambassador, you will play a key role in ensuring that every visit is memorable.Job DescriptionWe are seeking a highly motivated and charismatic individual to join our team as a Front of House Ambassador. In this role, you will be...

  • Mixologist Ambassador

    4 weeks ago


    Wilmington, Delaware, United States Chuck Lager's America Tavern Full time

    At Chuck Lager's America Tavern, we are dedicated to creating new stories and adventures that you and our guests can share for years to come.We Are HiringBartendersWe are seeking guest-focused, highly motivated salespeople who are willing to work in a fast-paced, friendly team environment. Night and weekend availability is required.We value diversity and...


  • Wilmington, Delaware, United States Sonesta International Hotels Full time

    Job Description:The Front Desk Ambassador plays a vital role in creating unforgettable experiences for our guests. As a representative of Sonesta International Hotels, you will embody the spirit of exceptional customer service and exceed guest expectations at every turn.Key Responsibilities:Demonstrate a strong understanding of the G.U.E.S.T. standards and...


  • Wilmington, Delaware, United States Insight Global Full time

    Job OverviewAt Insight Global, we are seeking a highly skilled Customer Experience Ambassador to join our team. This is an exciting opportunity to work with clients, business partners, and drivers to ensure that our commitments are met and customers receive exceptional service.Key ResponsibilitiesDeliver outstanding customer service via telephone and email,...


  • Wilmington, Delaware, United States Hampton Inn Wilmington Full time

    About the RoleThe Guest Experience Specialist will play a vital role in creating memorable experiences for our guests. This includes check-in/check-out processes, responding to guest requests with urgency and concern, and providing information and assistance to guests, fellow employees, vendors, and outside business representatives.Key...


  • Wilmington, Delaware, United States Taverna Rustic Italian Restaurant - Wilmington Full time

    Taverna Rustic Italian Restaurant - WilmingtonEstimated Salary: $25,000 - $35,000 per yearAbout UsWe are a Platinum Dining Group restaurant, inspired by the casual watering holes and kitchens found in Italy. Our vision is to bring a rural approach to refined Italian cooking, with a focus on reclaimed wood, exposed brick, and high-quality food.Job...


  • Wilmington, Delaware, United States Corporation Service Company Full time

    Job SummaryWe are seeking a Customer Experience Ambassador to join our team at Corporation Service Company (CSC). As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients worldwide.Key ResponsibilitiesAct as the primary point of contact for clients who require assistance with...


  • Wilmington, Delaware, United States Red Lobster Full time

    Become a part of our dynamic team at Red Lobster as a Guest Experience Coordinator. In this role, you'll be responsible for creating a positive atmosphere for our guests from the moment they walk in. Key Responsibilities:• Welcome guests and manage reservations• Provide excellent customer service and respond to guests' needs• Collaborate with the team...


  • Wilmington, Delaware, United States The Quoin Hotel Full time

    We are looking for a seasoned professional to fill the role of Director of Guest Experience at The Quoin Hotel. As a key member of our leadership team, you will be responsible for driving guest satisfaction and loyalty initiatives.This is a salaried position with an estimated annual salary range of $90,000 - $110,000. Our benefits package includes...


  • Wilmington, Delaware, United States Method Co. Full time

    We are looking for a Rooms Operations Manager at The Quoin Hotel in Wilmington, Delaware. In this role, you will oversee front office operations, supervise housekeeping and guest services teams, and analyze performance metrics to drive business growth.Primary Responsibilities:Lead front office operations, including check-ins, check-outs, and guest...


  • Wilmington, Delaware, United States The Quoin Hotel & Restaurant Full time

    We are seeking experienced hospitality ambassadors to join our team at The Quoin Hotel & Restaurant. As a leading provider of upscale dining experiences, we offer a unique opportunity for talented individuals to grow their careers in a fast-paced and dynamic environment.Job DescriptionAs a server, you will be the primary point of contact for guests,...


  • Wilmington, Delaware, United States Sonesta International Hotels Full time

    About the RoleWe are seeking a highly skilled Guest Services Agent to join our team at Sonesta International Hotels. As the main point of contact for our guests, you will be responsible for consistently delivering results that contribute to the hotel's mission and overall success.Your primary duties will include registering guests, issuing room keys,...


  • Wilmington, Delaware, United States Crunch Fitness Wilmington Full time

    Job Title: Front Desk AmbassadorAre you a people person with a passion for delivering exceptional customer service?We're looking for a friendly and approachable Front Desk Ambassador to join our team at Crunch Fitness Wilmington.About the Role:This role is perfect for someone who enjoys meeting new people, working in a fast-paced environment, and going above...


  • Wilmington, Delaware, United States Longhorn Steakhouse Full time

    We are LongHorn, a legendary steakhouse with a passion for delivering exceptional service and quality food. We believe in building a strong culture that values our team members and provides them with opportunities for growth and development.As a Steakhouse Service Ambassador, you will play a key role in creating an unforgettable dining experience for our...


  • Wilmington, Delaware, United States Buff City Soap Concord Pke Full time

    Buff City Soap Concord Pke is seeking a Guest Experience Specialist to join our dynamic team. As a Guest Experience Specialist, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a clean and organized store environment.You will work closely with our sales team to identify opportunities to drive sales...


  • Wilmington, Delaware, United States Seasons Pizza Full time

    Job DescriptionWe are seeking a charismatic Food Service Ambassador to provide exceptional customer experiences by greeting guests with an upbeat attitude and engaging smile. If you have personality, positive energy, and enjoy interacting with people, we want to meet you.The ideal candidate will exemplify our core values of Hard work, Exceptional Customer...


  • Wilmington, Delaware, United States 1061 - Dave's Hot Chicken - Wilmington Full time

    Job OverviewWe are seeking a motivated and reliable Team Member Ambassador to join our team at Dave's Hot Chicken in Wilmington.Salary: Earn between $13 - $15 an hour with guaranteed additional pay up to $3 per hour, ensuring a minimum of $13 per hour.Key ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional guest service,...