Retail Experience Ambassador

5 days ago


Wilmington, Delaware, United States 2020 Companies Full time
About the Role

We are seeking a highly motivated Retail Experience Ambassador to represent Dell in retail stores. The ideal candidate will be responsible for building relationships, promoting brand awareness, and providing exceptional customer experiences.

Job Description

The Retail Experience Ambassador will work on a part-time basis, typically Friday to Sunday, with a flexible schedule to ensure a positive work-life balance. Key responsibilities include:

  • Building partnerships and trust with store associates and customers
  • Maintaining Dell's retail brand standards by inspecting displays and marketing materials
  • Traveling within assigned territory to visit retailers and generate brand excitement
What You'll Get

As a Retail Experience Ambassador, you can expect:

  • A competitive hourly rate of $20, based on market location and candidate experience
  • Paid weekly, with next-day pay available through DailyPay
  • Paid virtual training and travel reimbursement
  • Apparel and equipment provided
  • $30 cell phone reimbursement
  • Team-building events, DE&I program, and event travel
Key Responsibilities

Some key responsibilities of the Retail Experience Ambassador include:

  • Demonstrating and promoting Dell products at retailers
  • Providing hands-on demonstrations and answering customer questions
  • Ensuring retailer sales personnel are knowledgeable about Dell devices
  • Conducting experience events to engage Retail Sales Associates and customers
Performance Metrics

The success of the Retail Experience Ambassador will be measured by their ability to:

  • Visit one or multiple store locations daily, executing promotional activities effectively
  • Establish and maintain business relationships through increased shelf space and product placement
  • Complete all training courses provided by 2020 Companies, Dell, and Retailers
Requirements

To be considered for this role, you should have:

  • High energy, outgoing, detail-oriented, self-sufficient, and self-starter qualities
  • 6+ months of previous retail experience
  • Excellent verbal and written communication, presentation, and interpersonal skills
  • Customer service orientation and strong multi-tasking skills
  • Ability to perform independently in an unstructured work environment
  • Reliable transportation and state-required minimum liability automobile insurance coverage


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