Front Desk Operations Coordinator

3 days ago


Salt Lake, Utah, United States Choice Hotels Full time
Job Overview: As a Night Audit Representative at Choice Hotels, you will play a vital role in ensuring exceptional guest satisfaction and maintaining the highest level of service standards. This position requires flexibility and adaptability, with a focus on providing superior customer service in a fast-paced hotel environment.

Key Responsibilities:
  • Accurately record and report property receipts in a timely manner
  • Collect payment from guests and provide change as needed
  • Perform end-of-day front desk and night audit functions
  • Prepare computer systems for the following day

Requirements:
  • Minimum one year of hotel front desk experience or customer service experience
  • Experience with Opera system is preferred
  • Strong math skills with ability to make accurate calculations
  • Excellent verbal, written, and interpersonal skills

Compensation: $50,000 - $65,000 per year, offering a competitive salary that reflects your hard work and dedication.

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