Service Operations Manager

2 weeks ago


Marietta, Georgia, United States Agpro Full time
Service Department Manager Job Description

Ag-Pro is seeking a highly skilled Service Department Manager to lead our service operations team. As a key member of our dealership team, you will be responsible for maximizing return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction.

Key Responsibilities:
  • Develop and Implement Effective Service Department Processes: Create and enforce effective Service Department processes to ensure internal and external customer satisfaction.
  • Grow Profitable Service Labor Sales: Develop and execute a plan to grow profitable service labor sales and exercise disciplined expense control.
  • Attract and Retain Department Personnel: Attract, retain, and effectively engage department personnel to ensure a high-performing team.
  • Manage Service Department Operations: Coordinate customer clinics, field days, and related promotional events to drive sales and customer engagement.
  • Ensure Compliance and Accuracy: Submit all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
  • Schedule and Assign Jobs: Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge.
  • Review Work Orders: Review work orders for completeness and accuracy prior to customer billing.
  • Manage Departmental Tools and Equipment: Ensure all departmental tools, equipment, and vehicles are in good working order.
  • Recruit and Develop Employees: Manage recruiting, staffing, and employee development activities for employees reporting to this position.
Requirements:
  • Experience: 3+ years of experience in Service Department operations.
  • Skills: Ability to use standard desktop load applications such as Microsoft Office and internet functions. Ability to write and speak effectively to individuals and groups. Familiar with John Deere and competitive products. Basic understanding of financial principles relative to Service Department operations. Ability to analyze and interpret internal reports. Ability to work extended hours and weekends. Excellent customer service skills.
  • Education: High School Diploma or equivalent experience.

Ag-Pro provides a comprehensive range of benefits for all full-time positions, including medical, dental, vision, and a matching 401-K retirement plan, along with a variety of other optional benefits. Ag-Pro is a Drug Free Workplace and Equal Opportunity Employer. All positions require pre-employment screening. Must be authorized to work in the United States.



  • Marietta, Georgia, United States Blue Flow All Service Plumbing Full time

    Job Title: General Manager - PlumbingAbout Us:Blue Flow All-Service Plumbing is a leading provider of residential services in the Marietta, GA area. We are seeking a highly motivated and organized General Manager to lead our plumbing division.Job Summary:The General Manager will be responsible for sales, operations, profit/loss, and must have a proven track...

  • Operations Manager

    4 days ago


    Marietta, Georgia, United States Michaels Stores Full time

    Job Title: Operations ManagerMichaels Stores is seeking an experienced Operations Manager to lead our store operations and drive sales growth. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the store, including inventory management, visual merchandising, and customer service.Key...

  • Operations Manager

    3 weeks ago


    Marietta, Georgia, United States Trickum Ops Llc Full time

    Trickum Ops LLC is seeking a motivated and experienced Assistant Manager to join our team at Bojangles' in Marietta. As a key member of our leadership team, you will be responsible for overseeing daily restaurant operations, managing staff, and ensuring exceptional customer service. **Key Responsibilities:** * Manage and motivate a team of employees to...

  • Operations Manager

    3 weeks ago


    Marietta, Georgia, United States Andretti Indoor Karting & Games Full time

    Job OverviewWe are seeking a highly skilled and motivated Operations Manager to lead our Karting Operations at Andretti Indoor Karting & Games in Marietta, Georgia. As a key member of our management team, you will be responsible for the day-to-day operations of our facility, including staffing, scheduling, and training of hourly staff, cost control, service...


  • Marietta, Georgia, United States TK Elevator Full time

    Job Title: Operations Coordinator - ServiceTK Elevator is seeking a highly organized and detail-oriented Operations Coordinator - Service to join our team in Marietta, GA.Job Summary:The Operations Coordinator - Service will be responsible for performing administrative duties associated with the service operations department, ensuring efficient and...


  • Marietta, Georgia, United States TK Elevator Full time

    Job Title: Operations Coordinator - ServiceTK Elevator is seeking a highly organized and detail-oriented Operations Coordinator - Service to join our team in Marietta, GA.Job Summary:The Operations Coordinator - Service will be responsible for performing administrative duties associated with the service operations department, ensuring efficient and...

  • Operations Manager

    3 weeks ago


    Marietta, Georgia, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a skilled Operations Manager to lead our store team in delivering exceptional customer experiences and driving sales growth. As a key member of our store leadership team, you will be responsible for managing store operations, leading a team of sales associates, and ensuring a well-merchandised and well-stocked store...

  • Operations Manager

    4 days ago


    Marietta, Georgia, United States Servicon Full time

    About ServiconServicon is a leading environmental solutions provider with nearly 50 years of expertise in infection prevention for complex facilities. As a women-owned and operated company, we value our Culture of Caring and strive to create healthy environments for people to thrive.The RoleWe are seeking an experienced Operations Manager to oversee the...


  • Marietta, Georgia, United States Tasty China Full time

    About the RoleTasty China is seeking a highly motivated and experienced Restaurant Manager to lead our team and ensure the smooth operation of our restaurant.Key ResponsibilitiesRestaurant Operations: Manage the day-to-day operations of the restaurant, including supervising staff, ensuring customer satisfaction, and maintaining a clean and welcoming...


  • Marietta, Georgia, United States ATC Marietta Full time

    Job Summary:ATC Marietta seeks a skilled Dietary Operations Manager to oversee the operation of all kitchens and dining rooms, ensuring the provision of nutritious and well-prepared food for patients. This critical role requires the ability to develop diets tailored to patients' medical needs and manage the daily operations of the food service department.Key...


  • Marietta, Georgia, United States Urbanex Pest Control Full time

    Job Title: Branch ManagerUrbanex Pest Control is seeking an experienced Branch Manager to lead our service team in a period of rapid growth. As a key member of our operations team, you will be responsible for ensuring high-quality service delivery, growing and developing our team, and driving revenue and customer satisfaction.Key Responsibilities:Lead and...


  • Marietta, Georgia, United States Rack Room Shoes Full time

    As a Store Operations Manager at Rack Room Shoes, you will play a key role in ensuring the smooth day-to-day operations of our store. Your responsibilities will include supervising and managing all store operations, ensuring compliance with company policies and procedures, and providing leadership and guidance to store staff.Key responsibilities...


  • Marietta, Georgia, United States Tasty China Full time

    Restaurant Manager Job DescriptionWe are seeking a highly motivated and experienced Restaurant Manager to lead our team and ensure the smooth operation of our restaurant. The ideal candidate will have a passion for the hospitality industry and a proven track record of delivering exceptional customer service.Key Responsibilities:Manage the day-to-day...


  • Marietta, Georgia, United States Urbanex Pest Control Full time

    Job Title: Branch ManagerUrbanex Pest Control is seeking an experienced Branch Manager to lead our service team in a high-growth environment. As a key member of our operations team, you will be responsible for ensuring exceptional customer service, driving revenue growth, and developing a high-performing team.Key Responsibilities:Lead and develop a team of...


  • Marietta, Georgia, United States Hibbett Retail, Inc. Full time

    Job Title: Retail Operations ManagerHibbett Retail, Inc. is seeking a highly motivated and detail-oriented Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear, consulting with the Store Manager in establishing action plans...


  • Marietta, Georgia, United States Tasty China Full time

    Restaurant Manager Job DescriptionWe are seeking a highly motivated and experienced Restaurant Manager to lead our team and ensure the smooth operation of our restaurant.Key Responsibilities:Restaurant Operations: Manage the day-to-day operations of the restaurant, including supervising staff, ensuring customer satisfaction, and maintaining a clean and...


  • Marietta, Georgia, United States PetIQ Full time

    Job Title: Veterinary Operations SupervisorAt PetIQ, we are seeking a highly skilled and experienced Veterinary Operations Supervisor to join our team. As a key member of our mobile veterinary clinic team, you will be responsible for overseeing the daily operations of our clinics, ensuring the highest level of care and service to our patients and their...


  • Marietta, Georgia, United States Andretti Indoor Karting & Games Full time

    Job OverviewWe are seeking a highly motivated and experienced Track Manager to lead our Karting Operations at Andretti Indoor Karting & Games in Marietta, Georgia.The successful candidate will be responsible for overseeing the daily operations of the track, including staffing, scheduling, and training of hourly staff, as well as managing cost control,...


  • Marietta, Georgia, United States ATC Marietta Full time

    Job SummaryAs a key member of the ATC Marietta team, the Dietary Operations Manager will oversee the operation of all kitchens and dining rooms, ensuring the provision of nutritious and well-prepared food for patients. This role requires a strong understanding of nutrition and patient assessment, as well as excellent leadership and communication...


  • Marietta, Georgia, United States Blue Flow All Service Plumbing Full time

    General Manager Job DescriptionWe are seeking a highly skilled and experienced General Manager to lead our Plumbing operations in the Marietta, GA area. As a key member of our team, you will be responsible for driving sales, operations, and profit growth while maintaining a strong focus on customer satisfaction and team member engagement.Key...