Member Services Representative
5 days ago
We are seeking a highly skilled and customer-focused Member Services Representative to join our team at Polish & Slavic Federal Credit Union (PSFCU). As a key member of our branch team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Provide prompt, efficient, and accurate service to members in a courteous and professional manner.
- Develop and maintain a thorough understanding of PSFCU's products, services, and policies.
- Respond to member inquiries, resolve issues, and direct members to the appropriate resources.
- Process transactions, including account openings, wire transfers, and loan applications.
- Collaborate with colleagues to achieve branch goals and objectives.
- Participate in community events and promote PSFCU's brand.
- 1-2 years of work experience, preferably in a financial services or customer-facing role.
- Basic computer skills and knowledge of software programs.
- Ability to cross-sell products and services.
- Fluency in spoken and written Polish and English.
- High School Diploma or equivalent.
As a Member Services Representative at PSFCU, you will enjoy a competitive benefits package, including medical, vision, and dental insurance, retirement plans, and tuition reimbursement. You will also have opportunities for professional growth and development, as well as a generous paid time off policy.
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Member Services Representative
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Mt Prospect, United States PSFCU Full time{"title": "Member Services Representative", "description": "Job SummaryPolish & Slavic Federal Credit Union is committed to supporting our employees\u2019 overall wellbeing by providing valuable benefits. Our competitive benefits package includes medical, vision, and dental insurance, retirement plans, life insurance plans, tuition reimbursement, and pet...
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