Member Service Representative/Teller

2 weeks ago

Mt Pleasant, United States Members First Credit Union Full time

Are you a motivated individual who is passionate about assisting members in their financial wellness? Do you thrive at adapting and being self driven? Do you have knowledge of credit union products and services? Members First Credit Union is seeking a Member Service Representative (teller) at our Broadway Branch in Mount Pleasant to create and develop relationships with members. Join a growing credit union that has a positive impact in our communities Take the next step in your career now, scroll down to read the full role description and make your application. We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities MEMBER SERVICE REPRESENTATIVE I Non-Exempt Reports to: Branch Leader Position Overview The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members. Essential Duties "We empower people in their journey of wellbeing" MFCU is looking for a Member Service Representative who is Trustworthy, Caring, and Enthusiastic in receiving and processing MFCUmember transactions including, but not limited to, cash and check processes, deposits, transfers, and loan payments. Assists members with account maintenance and changes. Collaborates with branch staff to cross-sell and increase member share of wallet. Ensures security and compliance procedures are followed in all transactions This position is an in branch/office role, must be available to work 8 a.m. to 5 p.m. M-F, Saturday business hours as scheduled, and some outside of normal working hours for meetings and/or education/trainings Duties and Responsibilities The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs. Create opportunities for expanded member relationship by determining the needs for additional product and services and recommend appropriate Credit Union solutions Remind delinquent members that their payments are due Maintain Sales and Service Performance Expectations Process member’s cash and check transactions, to include deposits, withdrawals, check cashing and loan payments. Inputs CTR information electronically and sends the CTRs to BSA Compliance Officer Handle inquiries on member’s accounts, statements, and histories. Process check orders as needed Sell Visa Gift and Travel Cards and cashier’s checks/money orders. Collect any fees as required for services. Answer phones and handle inquires. Process mail as needed Assist other departments with clerical duties as required. Participate and engage in monthly developmental coaching General Sales Expectations Build relationships with current and new members. Offer products and services that will help improve their financial wellbeing. Actively participate in Credit Union initiatives, promotions, and achieve assigned financial service goals Assist with the onboarding process that continues to build relationship with new members. Other Attend education functions/ Community Difference Projects (CDP) Other duties that may be assigned from time to time. Qualifications and Expectations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job. Strive to exceed credit union, department, and personal goals Team oriented Highly organized Produces accurate work results Readily keeps others adequately informed Presents a professional image Maintains a high level of knowledge about credit union philosophy, products and services Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to move or transport up to 25 pounds. Able to remain stationary for 2-4 hours at a time. Work Environment Must maintain a neat and orderly work area. Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment). Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away. Education and Experience Minimum high school graduate or equivalent. Experience operating a personal computer Ability to communicate with members and other staff – clearly and concisely Good working knowledge of all credit union products and service Skills in Microsoft Word, Excel, and Outlook Knowledge of, or the ability to learn Credit Union systems, products, services, and procedures The ability to attain the Financial Counselor Certification (CCUFC) through CUNA within the first 6 months *Education and experience requirements may be waived for Co-Op students. Experience Required High School graduate or equivalent Preferred Skills in Microsoft Word, Excel, and Outlook Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • Member Service Representative/Teller

    3 weeks ago

    Mt Pleasant, United States mfcu Full time

    Are you a motivated individual who is passionate about assisting members in their financial wellness? Do you thrive at adapting and being self driven? Do you have knowledge of credit union products and services? Members First Credit Union is seeking a Member Service Representative (teller) at our Broadway Branch in Mount Pleasant to create and develop...

  • Member Services Representative

    2 weeks ago

    Mt Prospect, United States PSFCU Full time

    {"title": "Member Services Representative", "description": "Job SummaryPolish & Slavic Federal Credit Union is committed to supporting our employees\u2019 overall wellbeing by providing valuable benefits. Our competitive benefits package includes medical, vision, and dental insurance, retirement plans, life insurance plans, tuition reimbursement, and pet...

  • Member Service Representative/Teller

    1 week ago

    Mount Pleasant, United States Members First Credit Union Full time

    Member Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Members First Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, assisting with financial transactions, and promoting our credit union...

  • Teller/Account Representative

    4 days ago

    Pleasant Grove, Utah, United States Glacier Bancorp Full time

    About the RoleGlacier Bancorp is seeking a highly motivated and customer-focused Teller/New Accounts Representative to join our team at the Pleasant Grove branch. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and building relationships with our valued...

  • Member Service Representative

    2 days ago

    Mt Pleasant, United States Isabella Community Credit Union Full time

    Job Type Part-time Description Role: Responsible for all aspects of member service, including over-the-counter financial transactions involving cash and negotiable instruments, account maintenance, product orders, telephone service, etc. Maintain demonstrated accuracy in the posting of transactions and the balancing of cash drawer, daily work and branch...

  • Customer Experience Representative

    3 weeks ago

    Mt. Pleasant, South Carolina, United States TD Bank Group Full time

    Job SummaryThe Store Customer Experience Coordinator provides exceptional customer service in both teller transactions and platform customer service, while selling and referring TD Bank products to new and existing customers.Key ResponsibilitiesProvides legendary customer service in teller transactions and platform customer serviceSells and refers TD Bank...

  • Teller

    4 weeks ago

    Mt Airy, United States First Horizon Bank Full time

    Location: On site at location listed in job posting.  SUMMARY Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactions, and promote First Horizon's products and services. We...

  • Universal Banker/Teller

    3 weeks ago

    Mt Carmel, United States First Mid-Illinois Bancshares Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Universal Banker/Teller to join our team at First Mid-Illinois Bancshares. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling cash transactions, and promoting banking products to our valued customers.Key ResponsibilitiesDeliver...

  • Customer Service Representative

    6 days ago

    Mt Pleasant, United States Performance Foodservice Full time

    Job Title: Customer Service Representative At Performance Foodservice, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations. Key Responsibilities: Assist...

  • Customer Service Representative

    1 week ago

    Mt Pleasant, United States Circle K Full time

    Circle K - 2171 N Hwy 17 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Guest Services Representative

    2 weeks ago

    Mt. Pleasant, South Carolina, United States Shem Creek Inn Full time

    Job Title: Guest Services RepresentativeShem Creek Inn is seeking a highly skilled Guest Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key Responsibilities:Check-in and check-out guests in a...

  • Guest Services Representative

    3 weeks ago

    Mt. Pleasant, South Carolina, United States Shem Creek Inn Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Shem Creek Inn. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesRegister and check-out guests in a professional and friendly...

  • Customer Service Representative

    3 weeks ago

    Mt. Pleasant, South Carolina, United States Jeff Welborn Full time

    Customer Relations RepresentativeAt Jeff Welborn, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our customers, providing exceptional service, and driving sales...

  • Member Services Representative

    1 week ago

    Pleasant Hill, California, United States YMCA Full time

    Job SummaryWe are seeking a dynamic and customer-focused individual to join our fitness branch membership team at the YMCA. As a Member Services Representative, you will play a key role in providing excellent service to our members, promoting memberships and programs, and maintaining a clean and organized lobby area.Key ResponsibilitiesDeliver exceptional...

  • Customer Service Representative

    4 days ago

    Mt Pleasant, United States Performance Foodservice Full time

    Customer Service Representative: Assist customers with order entries and inquiries, ensuring satisfaction and resolving issues in a timely manner. Key Responsibilities: Assist customers with order entries and respond to inquiries Keep customers satisfied and happy with the company Solve customer problems and deal with various variables Communicate and...

  • Pre-Service Representative

    1 week ago

    Mt. Pleasant, South Carolina, United States Roper St. Francis Full time

    Job Title: Pre-Service RepresentativeJoin Roper St. Francis Healthcare as a Pre-Service Representative and play a vital role in the Rehabilitation Services department. As a key member of our team, you will provide administrative support for the day-to-day operations and serve as a resource to therapists for electronic documentation systems.Key...

  • Customer Service Representative

    3 weeks ago

    Mt. Pleasant, South Carolina, United States Jeff Welborn Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...

  • Customer Service Representative

    3 weeks ago

    Mt. Pleasant, South Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...

  • Customer Service Representative

    3 weeks ago

    Mt. Pleasant, South Carolina, United States Jeff Welborn Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...

  • Senior Member Service Representative

    4 days ago

    Mount Pleasant, Michigan, United States Isabella Community Credit Union Full time

    Job SummaryWe are seeking a highly skilled Senior Member Service Representative to join our team at Isabella Community Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesSupervise and coordinate...