Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through inbound phone calls, emails, and other communication channels.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process orders, returns, and exchanges while maintaining accurate records
- Research and resolve customer complaints while maintaining detailed documentation
- Escalate unresolved issues to management for further investigation
- Follow up with customers to confirm resolution of issues
- One year of experience working with customers, preferably in a call center environment
- High school diploma (or equivalent)
- Working knowledge of Microsoft Office and basic computer skills
- Positive attitude, excellent communication skills, and ability to work well in a team environment
We offer a competitive hourly rate of $18 and a positive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
LaSalle Network is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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