Customer Service Representative

5 days ago


Mt Prospect, United States The LaSalle Group Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through inbound phone calls, emails, and other communication channels.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process orders, returns, and exchanges while maintaining accurate records
  • Research and resolve customer complaints while maintaining detailed documentation
  • Escalate unresolved issues to management for further investigation
  • Follow up with customers to confirm resolution of issues
Requirements:
  • One year of experience working with customers, preferably in a call center environment
  • High school diploma (or equivalent)
  • Working knowledge of Microsoft Office and basic computer skills
  • Positive attitude, excellent communication skills, and ability to work well in a team environment

We offer a competitive hourly rate of $18 and a positive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

LaSalle Network is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace.



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