Fitness Club Manager

4 weeks ago

Catonsville, Maryland, United States Retro Fitness Full time
Retro Fitness Assistant Manager Job Description

We are seeking a highly motivated and experienced Assistant Manager to join our team at Retro Fitness. As a key member of our management team, you will be responsible for ensuring the smooth operation of our fitness club, providing exceptional customer service, and driving business growth.

Key Responsibilities:
  • Club Operations: Assist in managing the day-to-day operations of the club, including revenue and expense goals, customer service, and staff management.
  • Customer Service: Maintain high levels of customer satisfaction by ensuring a clean and welcoming environment, responding to member inquiries, and resolving issues in a professional and timely manner.
  • Staff Management: Assist in training, motivating, directing, coaching, and evaluating all club employees to ensure they meet the high standards of Retro Fitness.
  • Inventory Management: Assist in managing all aspects of inventory, including ordering, reconciling, and maintaining accurate records.
  • Front Desk Management: Create and maintain schedules for the Front Desk, Child Sitting, and Maintenance staff, ensuring policies and procedures are followed at all times.
  • Communication: Serve as a liaison between the Manager and other departments, ensuring effective communication and collaboration.
  • Additional Duties: Perform any other duties as assigned by the facility manager to ensure the success of the club.

Requirements:

  • 40 hours a week (may vary)
  • High school diploma or equivalent required; degree in a related field preferred
  • Minimum 2 years of experience in a management or leadership role in the fitness industry
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Compensation: $35,000 per year

About Retro Fitness: With over 120 gyms open or under development across the US, Retro Fitness offers a unique fitness experience under one roof. Our gyms feature best-in-class equipment, services, and amenities that keep members feeling accomplished and refreshed. We are committed to providing a supportive and inclusive environment for our members and staff.

Why Join Retro Fitness? As a member of our team, you will have the opportunity to work in a dynamic and growing company, develop your skills and expertise, and make a real difference in the lives of our members. If you are passionate about fitness, customer service, and leadership, we encourage you to apply for this exciting opportunity.

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