Case Manager IV

1 week ago

Big Spring, Texas, United States Health & Human Services Comm Full time
Job Description:

Are you passionate about making a positive impact on people's lives? Do you thrive in an environment where you learn and grow personally and professionally? We are seeking a highly skilled and dedicated Case Manager IV to join our team at Health & Human Services Comm.

The Case Manager IV performs advanced case management work, providing comprehensive support to individuals and families in need. This role requires a strong understanding of case management principles, objectives, standards, and methods, as well as excellent communication and interpersonal skills.

Responsibilities include:

  • Collecting social assessment information and developing individualized recovery plans
  • Providing advocacy and support to individuals and families
  • Coordinating services and resources to meet the needs of individuals and families
  • Monitoring and evaluating the effectiveness of case management services

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.

Essential Job Functions:

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Collects social assessment information for the licensed social worker by interviewing with patients, family, legally authorized representatives (LAR), and Local Mental Health Authorities to determine what is important to the patient and gather background information needed to assess the individual's support systems and identify the individual's psychosocial and discharge planning needs.

Based upon the Social Assessment of the patient, the Case Manager IV oversees the creation and development of individualized goals and objectives on patients' individualized recovery plan; ensures individuals active involvement in development through 1:1 meetings with patients, family contact, and input from the Local Mental Health Authority.

Serves as an advocate for individual rights by providing assistance to individuals, family, and LARs regarding rights of individuals receiving inpatient services in state hospitals, advance directives, voting, Medicare rights, privacy rights, and other rights in accordance with state and federal laws and regulations and state and center policies.

Ensures that individuals' families and/or LARs are involved in recovery activities, informed of changes to the recovery plan, restraint or seclusion events, serious injuries, illnesses, rights restrictions, and other significant events in the individuals' treatment.

Meets with patients individually or in groups as indicated on the patient recovery plan; interventions are provided at the intervals prescribed by the recovery plan; documentation is completed weekly and reflects the individuals' response to the intervention; interventions are individualized to the patient, but examples of interventions include discharge planning and education on social skills, community readiness, relationships, trial competency, or mental health skills.

Works closely with the patient, family, LAR, Local Mental Health Authority, physician, and other recovery team members to develop a discharge plan to ensure continuity of care between hospital and placement.

The patient, family, and LAR are educated on discharge options and preparation.

The Case Manager IV begins discharge planning upon admission, and the status of the plan is documented weekly for the first 8 weeks of hospitalization and monthly thereafter.

The final discharge plan includes a plan for the safe transportation of the patient to the discharge destination and provision of records to the next provider.

Assists Case Managers IIs in completion of job functions as needed; provides training to new Case Manager IIs, and in-service training in relevant subject matter to all Case Manager IIs quarterly.

Participates in quality assurance activities by completing assigned chart reviews in a timely manner, thoroughly documents reason for "No" answers; the Case Manager IV is expected to score within the margin of error as calculated by the right answer algorithm.

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