Customer Service Team Member

7 days ago


Wausau, Wisconsin, United States Sam's Club Full time
About the Role

We are seeking a skilled and enthusiastic Customer Service Team Member to join our team at Sam's Club in Wausau, WI. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, preparing food orders, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues promptly, and ensure customers leave satisfied with their shopping experience.
  • Prepare Food Orders: Prepare and serve ready-to-eat food, maintain high-quality products, and ensure temperature control and sanitation standards are met.
  • Maintain Store Environment: Clean and sanitize equipment, shelves, and floors, and maintain a welcoming atmosphere for customers.
Requirements
  • Minimum Qualifications: Must be 18 years of age or older, possess excellent communication skills, and demonstrate a passion for delivering exceptional customer service.
  • Preferred Qualifications: Food Service experience, Food Handler Certification (Food Safety) - Certification
Compensation and Benefits

As a valued member of our team, you can expect competitive compensation, including an hourly wage range of $17.00 to $24.00*, performance-based bonus awards, and comprehensive benefits, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. Additionally, enjoy PTO, parental leave, family care leave, bereavement, jury duty, and voting days off. Live Better U education benefit program is also available.

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation may be paid in amounts ranging from $0.35 per hour to $3.00 per hour based on schedule, facility, season, or specific work performed.


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