Customer Service Representative

3 weeks ago


Wausau, Wisconsin, United States R-Stores Full time
Customer Service Representative

At R-Stores, we're looking for a Customer Service Representative to join our team. As a key member of our sales floor team, you'll be responsible for providing top-notch service to our customers during the busy midday and evening hours.

Responsibilities:

  • Provide exceptional customer service, ensuring every customer leaves happier than when they arrived.
  • Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
  • Handle a high volume of transactions with efficiency and a friendly attitude.
  • Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  • Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.

Requirements:

  • Age Requirement: Must be 18 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
  • Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Reliable presence during the critical midday and early evening hours.
  • Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.


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