Customer Service Representative

4 days ago


Wausau, Wisconsin, United States R-Stores Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in a fast-paced retail environment. As a key member of our team, you will be responsible for providing exceptional customer service, managing store appearance and stock, handling cash transactions, and ensuring a safe and secure shopping environment.

Key Responsibilities:

  • Provide top-notch customer service during the busy midday and evening hours
  • Manage the store's appearance and stock, keeping everything organized and appealing
  • Handle a high volume of transactions with efficiency and a friendly attitude
  • Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift
  • Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening
  • Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas
  • Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs

Requirements:

  • Must be 18 years of age or older
  • Must be able to work weekends and holidays, embracing the full rhythm of retail
  • Ability to read, write, speak, and understand English effectively
  • Basic math skills required, including addition, subtraction, division, and multiplication
  • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs
  • Must pass a pre-employment drug screen and be subject to a criminal history background check

What We Offer:

  • A dynamic work environment with a supportive and energetic team
  • A balance of work and personal life with flexible scheduling
  • A competitive hourly rate of $12.00
  • A comprehensive benefits package, including paid time off and a 401(k) program

About Us:

R-Stores is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.



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