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Sales Operations Manager

2 months ago

Newark, New Jersey, United States Tennant Full time

Overview:

Tennant Company, a leader in the cleaning equipment sector with over $1 billion in revenue, has been dedicated to crafting innovative and sustainable solutions for our clientele for the past 150 years. Our commitment to stewardship aims to foster a cleaner, safer, and healthier environment. With diverse manufacturing, operational, and sales functions worldwide, your career journey at Tennant can lead to unexpected opportunities.

Key Responsibilities:

  • Collaborate with distributors and their sales representatives to enhance distribution channels.
  • Provide education, demonstrations, and support to facilitate deal closures with distribution partners.
  • Engage with Strategic Accounts within the territory, including assessing new facilities and recommending solutions through direct interactions with site managers across various sectors.
  • Conduct on-site training for customers to ensure proper equipment installation.
  • Work in partnership with distributors, industrial teams, service departments, and other channels within Tennant's business framework.
  • Address channel conflicts and manage daily customer-related issues within the assigned territory.
  • Maintain and clean company demonstration equipment, vehicles, and trailers.
  • Oversee and manage the inventory of assigned demo equipment.
  • Complete all necessary paperwork and reporting as required.
  • Implement sales strategies as directed by management within the designated geography.
  • Engage in sales activities, including cold calls and face-to-face meetings with both existing and prospective clients.
  • Continuously present our solutions to the customer base while nurturing existing relationships.

Qualifications:

  • Bachelor's degree with a minimum of 5 years of business experience, including 3 years in a sales role.
  • Proven experience working with distribution and channel partners.
  • Demonstrated ability to drive new business and acquire new customers.
  • Strong business acumen and knowledge of the sales process, with a track record of sales achievements.
  • Coordinate and execute annual distributor planning within set timelines.
  • Deliver consistent training on commercial products.
  • Effectively utilize the sales process to enhance project success rates.
  • Identify and engage with key internal and external decision-makers.
  • Develop appropriate communication strategies tailored to customer needs.
  • Leverage training, tools, technology, and programs effectively.
  • Exhibit exceptional time and territory management skills.
  • Demonstrate strong organizational and prioritization abilities.
  • Possess excellent selling, presentation, training, and facilitation skills.
  • Proficient in interacting with individuals at all organizational levels.
  • Functional skills in PC and related applications.
  • Ability to adhere to DOT regulations and safety standards while operating trailers.
  • Meet the physical demands of the role, including the ability to hook up trailers and load demonstration equipment.

Join us in our mission to redefine cleaning solutions.

Equal Opportunity Employer:

Tennant Company is committed to equal employment opportunities. Employment decisions are based on individual skills, abilities, reliability, productivity, and other relevant factors. We do not discriminate based on race, color, religion, sex, national origin, disability, age, military service, pregnancy, sexual orientation, genetic information, marital status, gender identity or expression, parental status, political beliefs, or any other non-merit-based factors protected by law.