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Program Service Specialist

4 weeks ago

Canton, Massachusetts, United States UL, LLC Full time
Job Summary

We are seeking a highly skilled Program Service Specialist to join our team at UL, LLC. As a key member of our organization, you will be responsible for managing small projects and tasks, providing support to team members, and assisting on larger initiatives.

Key Responsibilities:

  • Manage small projects and tasks, ensuring timely completion and high-quality results.
  • Provide support to team members, including training and guidance as needed.
  • Assist on larger initiatives, working closely with cross-functional teams to achieve project goals.
  • Collect and evaluate data from various sources, using insights to inform business decisions.
  • Help manage stakeholders' communication, ensuring clear and effective messaging.
  • Perform client onboarding tasks, systems maintenance, and process automation projects.
  • Participate in quality control measures, root cause analysis, and complaint resolution.
  • Maintain and update client procedures and administrative or operational information and documentation.
  • Perform administrative maintenance and portal management for various UL or client systems and databases.
  • Read and follow the Underwriters Laboratories Code of Conduct and adhere to physical and digital security practices.

Requirements:

  • General degree or equivalent.
  • Demonstrated effectiveness in communicating with internal and external stakeholders (verbal and written).
  • Proficiency with Microsoft Office suite, with emphasis on Microsoft Excel.

Preferred Qualifications:

  • Two years of directly-related experience.

UL, LLC is a global leader in applied safety science, transforming safety, security, and sustainability challenges into opportunities for customers in over 110 countries. We deliver testing, inspection, and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth.

The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission.