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Customer Service Representative

1 month ago


Rochester, Michigan, United States The Henry Ford Health System Full time
Job Summary

At The Henry Ford Health System, we are seeking a skilled Switchboard Operator to join our team. In this role, you will be responsible for operating our telecommunication system to answer and route incoming calls, as well as communicate codes, alerts, drills, and other announcements.

Key Responsibilities
  • Operate the organization's telecommunication system to answer and route incoming calls
  • Communicate codes, alerts, drills, and other announcements
  • Receive and relay internal and external calls
  • Provide general information to callers
Requirements

To be successful in this role, you will need to have excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. If you are a detail-oriented and organized individual who is able to multitask and prioritize tasks effectively, we encourage you to apply for this exciting opportunity.